# \[Investigating\] User Title Rewards **URL:** \ **Category:** Bug Reports\ **Created:** [May 21, 2023, 6:20am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996 "2023-05-21T06:20:35Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![KeiFlox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/keiflox/32/76144_2.png) [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)\ **Post date:** [May 21, 2023, 6:20am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/1 "2023-05-21T06:20:35Z")
**Platform, device version and operating system:** Steam, Windows. **Screenshot or image:** ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/3/53d59307c44e4681309118884c219bd6ce05f547.png) Image 1: Faction Assault rewards show a new user title is available to be earned. ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/d/0db84e76db80a851121c61db435005af041d90a9.png) Image 2: The new FA user title reward doesn’t show in my list of unowned titles, all of my unowned titles are shown here. **What you were expecting to happen, and what actually happened:** I was expecting an unowned title to show up in my list of unowned titles and it’s not. **How often does this happen? When did it begin happening?** Began when this weekend’s FA went live. However, I had the same issue with a different user title a couple of weeks ago in a world event. The title reward was _Dragonborn_ and it was not showing as unowned. But then when weekly reset rolled around, it suddenly appeared as unowned despite my guild clearing all event rewards which should have given me the title. **Steps to make it happen again** Look at your list of unowned titles and compare against unowned FA rewards. ---
**Author:** ![DAeron](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/daeron/32/89036_2.png) [@DAeron](https://community.gemsofwar.com/u/DAeron)\ **Post date:** [May 21, 2023, 9:10am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/2 "2023-05-21T09:10:26Z")
Its available for me as the first unowned Title in my list for 20 Gems. This is probably a recycled title. They have been doing that for a while ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [May 22, 2023, 2:06am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/3 "2023-05-22T02:06:04Z")
Hello 🙂 @KeiFlox Thank you for the screencaptures! As the title is an older one, the title should be higher up in the top of the list. - Could you please scroll up and let me know if you still cannot see the Title: “Undead and Lovin’ It” anywhere? ---
**Author:** ![KeiFlox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/keiflox/32/76144_2.png) [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)\ **Post date:** [May 22, 2023, 3:26am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/4 "2023-05-22T03:26:19Z")
@Bramble Yes, disregard the faction title. But what about the _Dragonborn_ title? It was the reward in an event a few weeks ago. _During_ the event, it didn’t show as unowned. Guild cleared all rewards. Weekly reset hit and suddenly _Dragonborn_ is unowned even though I earned that reward… ---
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [May 22, 2023, 3:41am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/5 "2023-05-22T03:41:47Z")
I had Dragonborn relock on me too. Had it set as my title at one point. Certain I had Heavenly body, High and Mighty, and Rock God owned as well and they got relocked as well. ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [May 22, 2023, 4:01am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/6 "2023-05-22T04:01:44Z")
Hello 🙂 @KeiFlox and @MysticWeirdo Is “Dragonborn” currently unowned for you still? @MysticWeirdo And also, are any of these titles still locked for you? (That were previously unlocked and owned by you) - “Heavenly body” - “High and Mighty” - “Rock God” ---
**Author:** ![KeiFlox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/keiflox/32/76144_2.png) [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)\ **Post date:** [May 22, 2023, 4:09am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/7 "2023-05-22T04:09:21Z")
Yes, it’s still locked. My guild has cleared all event rewards in every event for 3+ years. Are some of these other locked ones also from past events? I know one of these is from the Campaign Pass, so it’s locked properly. ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/2/124efc77c025367326e4b1219eb39ace51b0b0a8.png) These are all of my unowned titles. ---
**Author:** ![mfeforever](https://avatars.discourse-cdn.com/v4/letter/m/c68b51/32.png) [@mfeforever](https://community.gemsofwar.com/u/mfeforever)\ **Post date:** [May 22, 2023, 6:01am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/8 "2023-05-22T06:01:44Z")
The title groupings I am showing are Unlocked (checkmark symbol,) Purchase (20 gem price) and Unlocked from Event (blue moneybag symbol?, see above screenshot.) FWIW, the titles Dragonborn, High and Mighty, and Rock God are shown as Unlocked titles (can be assigned as the user title) and repeated as Unlocked from Event titles (can not be assigned as the user title.) Heavenly Body only appears in the Unlock from Events grouping. ---
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [May 22, 2023, 6:18am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/9 "2023-05-22T06:18:29Z")
Yes, All four of those title are still unowned. Those are the only unowned titles for me. ---
**Author:** ![DAeron](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/daeron/32/89036_2.png) [@DAeron](https://community.gemsofwar.com/u/DAeron)\ **Post date:** [May 22, 2023, 6:40am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/10 "2023-05-22T06:40:35Z")
I had to check my locked titles too. I was definetely using “Cursed with Bad Luck” at one point and now its locked. Others i seem to remember having but this one in particular stands out to me. ---
**Author:** ![KaliDragon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kalidragon/32/101189_2.png) [@KaliDragon](https://community.gemsofwar.com/u/KaliDragon)\ **Post date:** [May 22, 2023, 5:09pm UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/11 "2023-05-22T17:09:30Z")
If I scroll down to locked titles it also shows Dragonborn as locked BUT if I scroll up quite a bit (old title from when Fell Roost came out I think) it shows Dragonborn as Unlocked. Maybe try that as well? ---
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [May 22, 2023, 6:31pm UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/12 "2023-05-22T18:31:56Z")
Dragonborn is indeed in my list both unlocked and locked as are Rock God and High and Mighty. Heavenly Body only appears as locked. Also in the Emoji packs I have the Wild Plains set both unlocked and locked. ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [May 23, 2023, 2:30am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/13 "2023-05-23T02:30:15Z")
Hello 🙂 @MysticWeirdo Could you please send screencaptures of this in the current Support Ticket you currently have? (And any screencaptures of receipts for any purchased titles/emoji packs) ---
**Author:** ![KeiFlox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/keiflox/32/76144_2.png) [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)\ **Post date:** [June 5, 2023, 8:18am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/14 "2023-06-05T08:18:15Z")
@Bramble The second _Dragonborn_ was changed to _Dragonborn Again_, but I still don’t own it despite completing the event. The other titles I mentioned above are still unowned as well. I’ve cleared all events for the past 3+ years, so if any of those titles I mentioned are from past events, then they’re incorrectly showing as unowned as well. ---
**Author:** ![KeiFlox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/keiflox/32/76144_2.png) [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)\ **Post date:** [June 9, 2023, 7:18pm UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/15 "2023-06-09T19:18:06Z")
@Bramble ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/f/4f84a025637c73ebc89211ca7aee79c5946f9853.png) This says RB rewards have a NEW title. But this doesn’t show in my unowned titles list. ---
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [June 10, 2023, 12:11am UTC](https://community.gemsofwar.com/t/investigating-user-title-rewards/79996/16 "2023-06-10T00:11:22Z")
The reward’s screen don’t identify when the social items are owned or not, that title and the portraits from the event are already unlocked for me while the emoji set isn’t.