# \[Investigating\] Unknown Error message during Adventure Board battle

**URL:** <https://community.gemsofwar.com/t/investigating-unknown-error-message-during-adventure-board-battle/80711>\
**Category:** Bug Reports\
**Created:** [July 30, 2023, 7:17am UTC](https://community.gemsofwar.com/t/investigating-unknown-error-message-during-adventure-board-battle/80711 "2023-07-30T07:17:59Z")\
**Posts on this page:** 1\
**Showing post:** 11

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [August 9, 2023, 9:09am UTC](https://community.gemsofwar.com/t/investigating-unknown-error-message-during-adventure-board-battle/80711/11 "2023-08-09T09:09:41Z")

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> [@DAeron](#):
>
> As said above, this is a connection error.

It doesn’t seem to be a standard connection error, you get some spinning gems and some server can’t be reached message for that. It showed up roughly a year ago, I made a bug report about it back then.

> [@"Unknown Error" at end of battle](https://community.gemsofwar.com/t/unknown-error-at-end-of-battle/75608):
>
> Platform, device version and operating system: PC/Mobile Screenshot or image: What you were expecting to happen, and what actually happened: This is a weird one. I sometimes get an “Unknown Error” popup at the end of Explore battles, prior to getting shown the battle rewards. Clicking “Retry” makes the popup disappear, there doesn’t seem to be any negative side effect. It happened a few times when using Auto Play, I’m not sure I’ve seen it when playing manually. How often does th…

It feels like I get the “Unknown Error” more often (or possibly even only) when connected to an active global chat, meaning 001. Wild guess, the client is trying to fetch some chat information after battles on top of reporting the battle results, then fails due to having been disconnected from the chat channel. Since the game related communication went through it doesn’t have a proper way to react.

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