# \[Investigating\] Trials Complete **URL:** \ **Category:** Bug Reports\ **Created:** [May 18, 2023, 5:28am UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968 "2023-05-18T05:28:16Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Smiling\_Spectre1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smiling_spectre1/32/7204_2.png) [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\ **Post date:** [May 18, 2023, 5:28am UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/1 "2023-05-18T05:28:17Z")
**Platform, device version and operating system:** Womdpws 10 x64 **Screenshot or image:** ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/c/7c58682d7a6cddc3ba8c46518f13597719f5e993.jpeg) ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/0/30919e09909ce9a7c91a3601f58ec9e013d0f06c.jpeg) **What you were expecting to happen, and what actually happened:** I noticed it in previous event too, but gave no attention. And now it hit me. In all other zones, with a very rare exclusion, there are tiers of trials (I rarely do trials), and all of them are displayed. But if Epic trials accessible, I see “Trials complete” instead, even if I didn’t finish them any way (I started yesterday, BTW, and in reality it was 5th tier. Well, now it’s IX, but still not “complete”!) **How often does this happen? When did it begin happening?** Noticed it with epic trials **Steps to make it happen again** - Have zone with non-complete trials that have epic trials available. ---
**Author:** ![Dwuemka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dwuemka/32/67058_2.png) [@Dwuemka](https://community.gemsofwar.com/u/Dwuemka)\ **Post date:** [May 18, 2023, 7:05am UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/2 "2023-05-18T07:05:43Z")
I think it happens only when the given kingdom is the weekly kingdom - other kingdoms where I have non-epic trials left to complete shows correctly as “Tier III/VI/VII” or whatever other number is next. There’s another layer of the problem - when you have non-epic trials completed but epics yet to do, that tile reads “complete”. ---
**Author:** ![Smiling\_Spectre1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smiling_spectre1/32/7204_2.png) [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\ **Post date:** [May 18, 2023, 8:04pm UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/3 "2023-05-18T20:04:21Z")
Yes, all my other kingdoms are perfectly fine. But epics seems does something weird with the counter. ---
**Author:** ![tedy02](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tedy02/32/74740_2.png) [@tedy02](https://community.gemsofwar.com/u/tedy02)\ **Post date:** [May 19, 2023, 1:40am UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/4 "2023-05-19T01:40:31Z")
This week is the first time it’s happened to me. ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [May 19, 2023, 3:15am UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/5 "2023-05-19T03:15:24Z")
Hello 🙂 If you have run into this issue, please contact support through a ticket and ensure details such as your: - Invite Code - Device and Platform - And any screencaptures or recorded video footage of this issue Would be greatly appreciate and aid in resolving this issue. 🙂 ---
**Author:** ![Smiling\_Spectre1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smiling_spectre1/32/7204_2.png) [@Smiling\_Spectre1](https://community.gemsofwar.com/u/Smiling_Spectre1)\ **Post date:** [May 24, 2023, 5:11am UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/6 "2023-05-24T05:11:57Z")
I already completed all trials at the time of this reply, so it’s not much use for me now. But I will do if it will repeat in the future. ---
**Author:** ![tedy02](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tedy02/32/74740_2.png) [@tedy02](https://community.gemsofwar.com/u/tedy02)\ **Post date:** [May 24, 2023, 2:39pm UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/7 "2023-05-24T14:39:26Z")
It’s just a visual thing. still happening each week but not affecting anything. its just another one of those things… like how you can’t copy one of your own teams if you’ve copied another players team since the last time you’ve launched the game. (in this case you just have to restart the game) maybe that ones just an issue for me since it’s been happening for so long… Little glitches are things I can get used to. ---
**Author:** ![CaptainBuckles](https://avatars.discourse-cdn.com/v4/letter/c/8dc957/32.png) [@CaptainBuckles](https://community.gemsofwar.com/u/CaptainBuckles)\ **Post date:** [May 29, 2023, 7:52pm UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/8 "2023-05-29T19:52:48Z")
How do I contact support? I am having this issue. ![Screenshot_20230529_124856](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/e/be593aab8341d4fd05cd2c085b11baf52f3339da.jpeg) ![Screenshot_20230529_124822](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/d/9df82357ff121541c2b42246da3cd3112c1a48f3.jpeg) ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [May 30, 2023, 7:27am UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/9 "2023-05-30T07:27:29Z")
> [@CaptainBuckles](#): > > How do I contact support? I am having this issue. There’s no point in contacting support, your account is perfectly fine. This is just a display issue, the Trial Tile shows “Complete” during the event kingdom week, even when you still have normal trials left to play. You can still play the normal trials just fine. @Bramble You might want to update your post, it’s causing quite a bit of confusion. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [May 30, 2023, 7:53am UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/10 "2023-05-30T07:53:15Z")
No need to contact support for now. I’ll follow up on what is happening with this issue with Bramble and the programmers in the morning and we’ll post an update here about the issue afterwards. ---
**Author:** ![Jerry\_the\_skunk](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jerry_the_skunk/32/53897_2.png) [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)\ **Post date:** [September 12, 2023, 7:59am UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/11 "2023-09-12T07:59:47Z")
> [@Kafka](#): > > No need to contact support for now. I’ll follow up on what is happening with this issue with Bramble and the programmers in the morning and we’ll post an update here about the issue afterwards. This topic, and especially this posting, deserves a bump. ---
**Author:** ![jdk](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jdk/32/58002_2.png) [@jdk](https://community.gemsofwar.com/u/jdk)\ **Post date:** [September 13, 2023, 4:49pm UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/12 "2023-09-13T16:49:22Z")
Bump with another possibly related issue, during weeks when epic trials are available I’m able to skip to kingdom power 21 without doing a tier VI trial battle > [@\[Repoted\] Kingdom power 21 w/o doing trial VI](https://community.gemsofwar.com/t/kingdom-power-21-w-o-doing-trial-vi/81409): > > Platform, device version and operating system: iOS 16.6.1, iPhone 11 Sorry no images, the button for screenshot on my phone is bent/broken and doesn’t work anymore. (I know, I’ll upgrade eventually…) What you were expecting to happen, and what actually happened: I expect reaching kingdom power level 21 requires completing Tier VI trial. However, I now have 2 kingdoms at 21 which are only on Tier II trial. Dragons Claw and Darkstone. Darkstone is weekly kingdom this week, and it happened in… ---
**Author:** ![jdk](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jdk/32/58002_2.png) [@jdk](https://community.gemsofwar.com/u/jdk)\ **Post date:** [December 19, 2023, 5:19am UTC](https://community.gemsofwar.com/t/investigating-trials-complete/79968/13 "2023-12-19T05:19:28Z")
Update bump, the kingdom power skip issue can happen outside the weekly kingdom, this is stormheim week but i triggered it in both zaejin and pridelands > [@\[Reported\] Kingdom power 21 w/o doing trial VI—not just weekly kingdom](https://community.gemsofwar.com/t/reported-kingdom-power-21-w-o-doing-trial-vi-not-just-weekly-kingdom/81409/11): > > Surprise BUMP— in NOT the weekly kingdom!!! I decided to randomly play a lvl 2 trial in Zaejin, and popped from 20 to 21 (which was totally unexpected, as this is stormheim week not zaejin) So it looks like there’s something else going on, not just the weekly kingdom / epic trials check …. (I did complete the epic trials in stormheim this week bc I was pet blocked…but no clue how that could affect zaejin) EDIT: replicated in Pridelands (also not the weekly kingdom), played lvl 1 trial, went …