# \[Investigating\] The game closes to the desktop **URL:** \ **Category:** Bug Reports\ **Created:** [November 15, 2024, 10:56pm UTC](https://community.gemsofwar.com/t/investigating-the-game-closes-to-the-desktop/86440 "2024-11-15T22:56:52Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Puppy](https://avatars.discourse-cdn.com/v4/letter/p/e56c9b/32.png) [@Puppy](https://community.gemsofwar.com/u/Puppy)\ **Post date:** [November 15, 2024, 10:56pm UTC](https://community.gemsofwar.com/t/investigating-the-game-closes-to-the-desktop/86440/1 "2024-11-15T22:56:53Z")
During pvp matches the game closes to the desktop. Today while playing Maraji Expanse from Wild Plains. I’ve had this happen a few times. ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [November 17, 2024, 9:41pm UTC](https://community.gemsofwar.com/t/investigating-the-game-closes-to-the-desktop/86440/2 "2024-11-17T21:41:34Z")
Hello 🙂 In order to narrow down what exactly is causing it to close to your desktop, please answer a few quick questions. Please clarify if this is happening consistently for every single pvp battle you attempt to play? Please provide your Invite Code In the meantime please try reinstalling Gems of War and let me know if this issue still occurs. ---
**Author:** ![Puppy](https://avatars.discourse-cdn.com/v4/letter/p/e56c9b/32.png) [@Puppy](https://community.gemsofwar.com/u/Puppy)\ **Post date:** [November 17, 2024, 10:14pm UTC](https://community.gemsofwar.com/t/investigating-the-game-closes-to-the-desktop/86440/3 "2024-11-17T22:14:35Z")
This didn’t happen in every battle. This happened several times regardless of the 1-3 matches🏆 I only had a problem in this mode. Invite: PUPPYFOX\_VBZN ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [November 25, 2024, 9:11pm UTC](https://community.gemsofwar.com/t/investigating-the-game-closes-to-the-desktop/86440/4 "2024-11-25T21:11:53Z")
Hello 🙂 Did you happen to collect any medals at the end of your pvp battles? ---
**Author:** ![Shzzu](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shzzu/32/100002_2.png) [@Shzzu](https://community.gemsofwar.com/u/Shzzu)\ **Post date:** [November 26, 2024, 2:33am UTC](https://community.gemsofwar.com/t/investigating-the-game-closes-to-the-desktop/86440/5 "2024-11-26T02:33:41Z")
Hello. I have this issue on Android since the last update, feels like memory leak. Past the loadup all Game’s reactions slow down with every action, then freezes occur amidst any type of activity, then finally Im instantly thrown to the dashboard. To prevent loss of sigils I have to reload GoW every several fights. Any attempt to type into the collection filter loads heavily and can crush the game. Staring the collection for too long can crush the game. No difference after reinstall. IC SHZZUGTEKUYA\_S97Z ---
**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\ **Post date:** [November 26, 2024, 9:39pm UTC](https://community.gemsofwar.com/t/investigating-the-game-closes-to-the-desktop/86440/6 "2024-11-26T21:39:17Z")
Heyo 🙂 Thank you for the details, I’ve passed them to the development team for further investigation! Please let me know what version of Gems of War you are running? (Can be found in the Settings Menu \> Version Number ) Please also tell me what Android device you are playing Gems of War on? (eg. model Samsung Galaxy S22+…etc.) ---
**Author:** ![Shzzu](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/shzzu/32/100002_2.png) [@Shzzu](https://community.gemsofwar.com/u/Shzzu)\ **Post date:** [November 27, 2024, 1:47am UTC](https://community.gemsofwar.com/t/investigating-the-game-closes-to-the-desktop/86440/7 "2024-11-27T01:47:32Z")
GoW version: 8.2.0r66664. device: Redmi A3x, Android 14. ---
**Author:** ![Grundge](https://avatars.discourse-cdn.com/v4/letter/g/e99b99/32.png) [@Grundge](https://community.gemsofwar.com/u/Grundge)\ **Post date:** [November 27, 2024, 3:31pm UTC](https://community.gemsofwar.com/t/investigating-the-game-closes-to-the-desktop/86440/8 "2024-11-27T15:31:34Z")
Trust me this a good thing.