# \[Investigating\] Push notifications (Alerts) on Android Missing

**URL:** <https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500>\
**Category:** Bug Reports\
**Created:** [May 25, 2022, 5:06pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500 "2022-05-25T17:06:08Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![MRD1LL1GAF](https://avatars.discourse-cdn.com/v4/letter/m/a587f6/32.png) [@MRD1LL1GAF](https://community.gemsofwar.com/u/MRD1LL1GAF)\
**Post date:** [May 26, 2022, 10:53am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/21 "2022-05-26T10:53:06Z")

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@Jeto reinstalled in April myself

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [May 26, 2022, 10:59am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/22 "2022-05-26T10:59:39Z")

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Reinstalled 5/26/22.  
Still no tribute notifications.  
And another gig used to redownload all the assets after redownloading them for the patch.

Hope it was worth it to get this actually fixed sooner than later.

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**Author:** ![MIXAH](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mixah/32/76447_2.png) [@MIXAH](https://community.gemsofwar.com/u/MIXAH)\
**Post date:** [May 26, 2022, 12:07pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/23 "2022-05-26T12:07:29Z")

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Posted before, but to just confirm:  
Restarted, checked all settings.  
Running android version 12 if that matters.  
Google Pixel 5A, no notices since update.

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**Author:** ![GJRAM](https://avatars.discourse-cdn.com/v4/letter/g/ba8739/32.png) [@GJRAM](https://community.gemsofwar.com/u/GJRAM)\
**Post date:** [May 26, 2022, 2:31pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/24 "2022-05-26T14:31:56Z")

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Hi … my notifications got disabled too after new patch. Using Samsung S22 Ultra.

I tried all possible ways. Uninstalled and reinstalled too. Still no notifications. Pls help.

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**Author:** ![Rockwell](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@Rockwell](https://community.gemsofwar.com/u/Rockwell)\
**Post date:** [May 26, 2022, 4:37pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/25 "2022-05-26T16:37:35Z")

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> [@Jeto](#):
>
> when was the last time you reinstalled Gems of War?

I’m not sure, but the app info on my Samsung Galaxy S9+ lists the Mobile Data use since 1st December 2021, so I presume that’s it.

BTW I generally leave the game loaded in the background, I don’t know if that makes a difference.

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**Author:** ![Symmash](https://avatars.discourse-cdn.com/v4/letter/s/a87d85/32.png) [@Symmash](https://community.gemsofwar.com/u/Symmash)\
**Post date:** [May 26, 2022, 4:43pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/26 "2022-05-26T16:43:49Z")

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Samsung Galaxy S20 5G.

Notifications stopped working for me as well.

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**Author:** ![Pandagram](https://avatars.discourse-cdn.com/v4/letter/p/22d042/32.png) [@Pandagram](https://community.gemsofwar.com/u/Pandagram)\
**Post date:** [May 26, 2022, 9:32pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/27 "2022-05-26T21:32:20Z")

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Mine stop popping also after the patch, checked the setting for alarm, all set up as usual.  
Xiaomi Mi Note 10 Lite

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [May 27, 2022, 1:54am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/28 "2022-05-27T01:54:24Z")

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Hey all,

Thanks for sharing your reports!

The team have found the issue and is working on a fix! ✨

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**Author:** ![GJRAM](https://avatars.discourse-cdn.com/v4/letter/g/ba8739/32.png) [@GJRAM](https://community.gemsofwar.com/u/GJRAM)\
**Post date:** [May 27, 2022, 2:42am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/29 "2022-05-27T02:42:42Z")

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Hi Jeto,

Thanks for the update. Hope they roll out the fix immediately after its ready. I hope we don’t need to wait until the next mini patch.

I really don’t want to miss out on tribute collections.

Thanks,

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [May 27, 2022, 2:58am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/30 "2022-05-27T02:58:15Z")

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> [@GJRAM](#):
>
> Hi Jeto,
> 
> Thanks for the update. Hope they roll out the fix immediately after its ready. I hope we don’t need to wait until the next mini patch.
> 
> I really don’t want to miss out on tribute collections.
> 
> Thanks,

Even though the issue was brought by the client patch.  
Things like this only require server patches to fix.  
At least that was the case in my 5-6 years of enduring GoW bugs.

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**Author:** ![GJRAM](https://avatars.discourse-cdn.com/v4/letter/g/ba8739/32.png) [@GJRAM](https://community.gemsofwar.com/u/GJRAM)\
**Post date:** [May 30, 2022, 4:44am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/31 "2022-05-30T04:44:00Z")

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Hi Jeto,

Its been quite a couple of days since the issue occured. Do we have an update on the fix yet. Is there an ETA?

I’m sure many people r facing the issue and are losing out on gems. Once the issue is fixed, will there be a compensatory amount of gems awarded to players who didn’t get notifications ? On an average I’m losing about 100 gems per day.

Please provide a solution for this soon.

Thanks,

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**Author:** ![kamosloki](https://avatars.discourse-cdn.com/v4/letter/k/cdc98d/32.png) [@kamosloki](https://community.gemsofwar.com/u/kamosloki)\
**Post date:** [May 30, 2022, 4:44am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/32 "2022-05-30T04:44:56Z")

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Same here, I’m missing out on a lot of gems without the notification

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**Author:** ![junette](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/junette/32/43709_2.png) [@junette](https://community.gemsofwar.com/u/junette)\
**Post date:** [May 30, 2022, 10:04pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/33 "2022-05-30T22:04:10Z")

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Any update on this bug? Still not receiving notifications

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**Author:** ![Kast](https://avatars.discourse-cdn.com/v4/letter/k/f4b2a3/32.png) [@Kast](https://community.gemsofwar.com/u/Kast)\
**Post date:** [May 30, 2022, 10:51pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/34 "2022-05-30T22:51:27Z")

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Also not working for me since the 6.3 updates. I have pet rescue notifications on, and they worked before, but are not working now.

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [May 31, 2022, 12:44am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/35 "2022-05-31T00:44:32Z")

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Hey all,

The team is working on getting a hotfix out for this so it is resolved before the next update, but I do not have an ETA at this stage.

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**Author:** ![Verna](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/verna/32/75592_2.png) [@Verna](https://community.gemsofwar.com/u/Verna)\
**Post date:** [May 31, 2022, 7:50pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/36 "2022-05-31T19:50:08Z")

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Same problem on Samsung A52 s

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<div class="post-metadata">

**Author:** ![GJRAM](https://avatars.discourse-cdn.com/v4/letter/g/ba8739/32.png) [@GJRAM](https://community.gemsofwar.com/u/GJRAM)\
**Post date:** [June 1, 2022, 3:07am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/37 "2022-06-01T03:07:52Z")

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Thanks for the update Jeto. Could you also comment on the compensatory gem awards for those who got affected ??

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**Author:** ![Nawakosis](https://avatars.discourse-cdn.com/v4/letter/n/f14d63/32.png) [@Nawakosis](https://community.gemsofwar.com/u/Nawakosis)\
**Post date:** [June 1, 2022, 1:20pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/38 "2022-06-01T13:20:16Z")

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Same problem on Samsung A52 s and my Galaxy Tab S6+.

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**Author:** ![Cooookie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cooookie/32/55339_2.png) [@Cooookie](https://community.gemsofwar.com/u/Cooookie)\
**Post date:** [June 2, 2022, 11:25pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/39 "2022-06-02T23:25:45Z")

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The great and power @Jeto My friend has a Samsung Galaxy Note 20 Ultra and still no push notifications.

![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/0/70403653f4155e0ed95614b105b967b87add7333.gif)

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**Author:** ![gilgalad6543](https://avatars.discourse-cdn.com/v4/letter/g/e19adc/32.png) [@gilgalad6543](https://community.gemsofwar.com/u/gilgalad6543)\
**Post date:** [June 4, 2022, 9:34am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/40 "2022-06-04T09:34:57Z")

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I dont have notifications yet

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