# \[Investigating\] Push notifications (Alerts) on Android Missing **URL:** \ **Category:** Bug Reports\ **Created:** [May 25, 2022, 5:06pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500 "2022-05-25T17:06:08Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![alv-thanos](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alv-thanos/32/62164_2.png) [@alv-thanos](https://community.gemsofwar.com/u/alv-thanos)\ **Post date:** [May 25, 2022, 5:06pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/1 "2022-05-25T17:06:08Z")
**Platform, device version and operating system:** Android My Device is Samsung S10+ **Screenshot or image:** Like friends say “can’t screenshot what is missing” **What you were expecting to happen, and what actually happened:** Expected to receive push notifications from kingdom income (tributes) on my phone, like they used to be. But they were gone after the 6.3 update. Any push notification (alerts) enabled via Gems of War settings did not display. **How often does this happen? When did it begin happening?** Since Update 6.3 **Steps to make it happen again** Wait for tributes or an event to start, simply there’s no notification if you have that set. ---
**Author:** ![sls](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sls/32/66687_2.png) [@sls](https://community.gemsofwar.com/u/sls)\ **Post date:** [May 25, 2022, 6:46pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/2 "2022-05-25T18:46:20Z")
Maybe your Android notification permissions reset? Working here. ---
**Author:** ![Rockwell](https://avatars.discourse-cdn.com/v4/letter/r/c0e974/32.png) [@Rockwell](https://community.gemsofwar.com/u/Rockwell)\ **Post date:** [May 25, 2022, 7:28pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/3 "2022-05-25T19:28:59Z")
They’re working for me, Samsung Galaxy S9+ ---
**Author:** ![peffsi](https://avatars.discourse-cdn.com/v4/letter/p/90db22/32.png) [@peffsi](https://community.gemsofwar.com/u/peffsi)\ **Post date:** [May 25, 2022, 8:13pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/4 "2022-05-25T20:13:55Z")
Also not working for me since the update. OnePlus 8 pro. Edit: all notification settings are unchanged. Game last installed when I got this phone probably (March 2021) ---
**Author:** ![MIXAH](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mixah/32/76447_2.png) [@MIXAH](https://community.gemsofwar.com/u/MIXAH)\ **Post date:** [May 25, 2022, 8:40pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/5 "2022-05-25T20:40:08Z")
Not working for me. Pixel 5A ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [May 25, 2022, 9:00pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/6 "2022-05-25T21:00:48Z")
Samsung Galaxy S21+, not working since update. ---
**Author:** ![MRD1LL1GAF](https://avatars.discourse-cdn.com/v4/letter/m/a587f6/32.png) [@MRD1LL1GAF](https://community.gemsofwar.com/u/MRD1LL1GAF)\ **Post date:** [May 25, 2022, 9:52pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/7 "2022-05-25T21:52:57Z")
Not working for me as well and have reset all notification settings in game and phone. Samsung galaxy 21+ Edit ad in device info ---
**Author:** ![kamosloki](https://avatars.discourse-cdn.com/v4/letter/k/cdc98d/32.png) [@kamosloki](https://community.gemsofwar.com/u/kamosloki)\ **Post date:** [May 25, 2022, 11:12pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/8 "2022-05-25T23:12:09Z")
Not working for me either on Pixel 4a ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 25, 2022, 11:20pm UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/9 "2022-05-25T23:20:51Z")
If anyone else is noticing they are no longer working and haven’t already listed what device you are on can you add it to your comment ✨ So we can investigate where the issue may be. Also confirming, that everyone has already checked their device settings just in case something has reset. Jeto (she/they) - Support Human 🧙🏻‍♀️ ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [May 26, 2022, 12:29am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/10 "2022-05-26T00:29:22Z")
> [@Jeto](#): > > Also confirming, that everyone has already checked their device settings just in case something has reset. Yes. I did the “turn it on and off again” strategy. No avail. Perhaps a patch being tested on a mobile platform for the first time in years prior to release would be a wise strategy. It literally hasn’t happened since 4x game speed was introduced. ---
**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\ **Post date:** [May 26, 2022, 1:48am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/11 "2022-05-26T01:48:02Z")
Same issue on Asus ROG Phone 5 despite trying all re-setting I could think of, in-game and out 😊 🖖 ---
**Author:** ![junette](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/junette/32/43709_2.png) [@junette](https://community.gemsofwar.com/u/junette)\ **Post date:** [May 26, 2022, 1:57am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/12 "2022-05-26T01:57:28Z")
Same issue on Samsung s10e here . Yes all my notifications are on and i tried the turn off and on method as well . ![Screenshot_20220525-210337_Settings](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/7/6730ad389ad2fe194056e07bbf58d82ff89e2f49.jpeg) ![Screenshot_20220525-210225](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/f/7fe486766ce940d1773d56fa9e94a9f350c9f87d.jpeg) ![Screenshot_20220525-210204](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/d/1d908ef08eb1ca2e9df158da098425a83963289e.jpeg) ![Screenshot_20220525-210144](https://sea1.discourse-cdn.com/flex019/images/transparent.png) Added in some ss to show what alerts are enabled as well as past time my phone got an alert from GoW app. Don’t know if you need it or not though . Anything else yall need to see? ![Screenshot_20220525-210144](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/e/0e9617ccdff50b2ad4d1d7bd213c16851f56ad6c.jpeg) ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 26, 2022, 2:28am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/13 "2022-05-26T02:28:25Z")
Thanks! If anyone else jumps in experiencing the same, as long as your device is included I can add them to my report! Also if you are still receiving these notifications on an android device (@sls) please also include your device ✨ ---
**Author:** ![ThxMAD](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/thxmad/32/75437_2.png) [@ThxMAD](https://community.gemsofwar.com/u/ThxMAD)\ **Post date:** [May 26, 2022, 2:51am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/14 "2022-05-26T02:51:02Z")
Same problem on S10, tried turning notifications on and off as well, without success. ---
**Author:** ![Faroo](https://avatars.discourse-cdn.com/v4/letter/f/8797f3/32.png) [@Faroo](https://community.gemsofwar.com/u/Faroo)\ **Post date:** [May 26, 2022, 4:04am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/15 "2022-05-26T04:04:02Z")
Pixel 6 Pro. Same issue as everyone else, no notifications. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [May 26, 2022, 4:15am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/16 "2022-05-26T04:15:49Z")
Follow up question from the team, when was the last time you reinstalled Gems of War? Both for those who aren’t getting notifications and for those who are… just as a precaution if there is any link there ---
**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\ **Post date:** [May 26, 2022, 4:29am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/17 "2022-05-26T04:29:24Z")
> [@Jeto](#): > > when was the last time you reinstalled Gems of War? 15 January 2022 😊 🖖 ---
**Author:** ![kamosloki](https://avatars.discourse-cdn.com/v4/letter/k/cdc98d/32.png) [@kamosloki](https://community.gemsofwar.com/u/kamosloki)\ **Post date:** [May 26, 2022, 4:43am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/18 "2022-05-26T04:43:05Z")
2 Feb 22 for me ---
**Author:** ![junette](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/junette/32/43709_2.png) [@junette](https://community.gemsofwar.com/u/junette)\ **Post date:** [May 26, 2022, 6:03am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/19 "2022-05-26T06:03:41Z")
I believe Feb 2022 but not quite sure . And here is the current version number on my s10e ![Screenshot_20220526-010255](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/5/053f8f902243fd65b7202523739503b3df0539bf.jpeg) ---
**Author:** ![sls](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sls/32/66687_2.png) [@sls](https://community.gemsofwar.com/u/sls)\ **Post date:** [May 26, 2022, 8:57am UTC](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500/20 "2022-05-26T08:57:57Z")
> [@Jeto](#): > > Also if you are still receiving these notifications on an android device (@sls) please also include your device ✨ POCO M3, Android 11, I don’t think I’ve re-installed GoW since getting this phone. ![Screenshot_2022-05-26-10-53-00-630_com.teslacoilsw.launcher](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/8/88a322a416bfcfdb6091e54a7451ca114dab936e.jpeg) Not sure if I’m getting every GoW notification I should though. [Next page](https://community.gemsofwar.com/t/investigating-push-notifications-alerts-on-android-missing/75500.md?page=2)