# \[Investigating\] Incorrect GW Scores
**URL:** https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442
**Category:** Bug Reports
**Created:** [February 17, 2020, 4:05am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442 "2020-02-17T04:05:13Z")
**Posts on this page:** 20
**Page:** 4
### Author:  [@Karatori](https://community.gemsofwar.com/u/Karatori)
#### Post date: [August 5, 2020, 12:03am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/62 "2020-08-05T00:03:30Z")
I just sent what I had and as mentioned they did not notice anything unusual or have any connection problems but we are sending out word for everyone to make a note of any problems that could arise if/when it happens again.
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### Author:  [@rojo](https://community.gemsofwar.com/u/rojo)
#### Post date: [August 5, 2020, 12:17am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/63 "2020-08-05T00:17:31Z")
My general opinion is you can’t screw some folks over by freezing the brackets so you upset maybe one or 2 guilds. Guilds that did well deserve to move up and the ones that did not deserve to stay should not get to stay. There will be other Guild Wars and it’s not the end of the world. Most guilds posted no issues. Good Luck next Wars everyone 🕶
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### Author:  [@awryan](https://community.gemsofwar.com/u/awryan)
#### Post date: [August 5, 2020, 2:12am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/64 "2020-08-05T02:12:49Z")
> [@Kafka](#):
>
> EDIT EDIT: We still can’t find where these points are leaking out so we’re looking into the possibility of maybe something strange is happening to _A_ battle where the results are somehow partially submitted to the game server so if any guild who gets this issue can find out if members had any weird errors when starting or, probably more relevant, submitting the battle results at the end, please let us know.
It’s rather difficult to help in this matter since after 3 years we still haven’t been told exactly the formula for how points are calculated.
I believe the official word has only been to give us 3/4 of the formula. And others have deduced the rest over time… But not an official break down.
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### Author:  [@Smash](https://community.gemsofwar.com/u/Smash)
#### Post date: [August 5, 2020, 2:18am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/65 "2020-08-05T02:18:30Z")
From everything I have seen, including SSs from people who I found to have the bugs, the points missing are from the entire fight. Registers a win and everything, shows points on the API, just doesnt show them in the actual game.
If final score is less points than missing fight, its due to the 27/30 fights counting and its changed the order up that much
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### Author:  [@awryan](https://community.gemsofwar.com/u/awryan)
#### Post date: [August 5, 2020, 2:45am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/66 "2020-08-05T02:45:08Z")
> [@Smash](#):
>
> Registers a win and everything, shows points on the API, just doesnt show them in the actual game.
Then that seems like there’s a miscommunication between the API and the game…
So instead of looking at the players or even guilds.
Wouldn’t it be wise to look at the communication between the API and what’s being shown in game for rewards purpose?
The 27 of 30 should just have something written like sort members total scores from high to low. Then count/show the top 27 even if 27 aren’t available.
My point is…Kafka seems to be looking at individual matches possibly being the issue. But if the API is counting it. Then it can’t be a communication issue on that end.
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### Author:  [@Jonathan](https://community.gemsofwar.com/u/Jonathan)
#### Post date: [August 5, 2020, 3:08am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/67 "2020-08-05T03:08:54Z")
> [@Smash](#):
>
> Registers a win and everything, shows points on the API, just doesnt show them in the actual game.
> [@junette](#):
>
> to have won B2 just to see in game it was incorrect and said we were 2nd. […] our members get the gems they missed out on.
It does seem strange that the game would have the correct data (as seen through api), but both show different results and give out the wrong rewards (based on an incorrect showing of points, assuming that’s what happened).
From what everyone’s been saying, though, it does seem to happen at specific moments after particular fights, so doesn’t seem too illogical to track down anything that might be happening there.
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### Author:  [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)
#### Post date: [August 5, 2020, 11:05am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/68 "2020-08-05T11:05:02Z")
> [@Jonathan](#):
>
> It does seem strange that the game would have the correct data (as seen through api), but both show different results and give out the wrong rewards (based on an incorrect showing of points, assuming that’s what happened).
Any chance the API might operate on individual scores, the rewards on data added up after each fight? Meaning there’s a “guild total score” field that gets increased by the player score whenever a fight completes? If this happens in a non-transactional way, two players within the same guild finishing their fights very close together may cause one of the score components to get dropped.
1.) First player finishes fight, current guild score X gets read.
2.) Second players finishes fight, current guild score X gets read.
3.) Score of first player gets added to X and stored as new guild score Y, overwriting old score X.
4.) Score of second player gets added to X and stored as new guild score Z, overwriting the phantom score Y.
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### Author:  [@HugeOgre](https://community.gemsofwar.com/u/HugeOgre)
#### Post date: [August 5, 2020, 2:12pm UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/69 "2020-08-05T14:12:00Z")
before you guys go further down this rabbit hole, the score shown in game on the schedule screen and results screen are correct, only the scores shown on the Ranking screen is wrong. this is the same in game as from the API calls. the only reason there is all this API talk is because it makes it really easy to tell exactly what player and/or battle the error occurred on, thus giving the devs a better chance at finding the bug.
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### Author:  [@Kaheradin](https://community.gemsofwar.com/u/Kaheradin)
#### Post date: [August 16, 2020, 7:10pm UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/70 "2020-08-16T19:10:18Z")
> [@Kafka](#):
>
> I do understand, I promise. I’ll follow up with the Devs on this again today. I think I mentioned somewhere this is one of top 5 priority bugs I’ve asked the team to look into, it’s not an easy one so far (which is why it hasn’t been fixed yet).
>
> EDIT: PS. I know how frustrating it would be to read this reply after like 6 months of this, I just don’t know what else I can say at this point ☹ it’s disappointing all around.
Hopefully some progress on this bug. 🤞
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### Author:  [@junette](https://community.gemsofwar.com/u/junette)
#### Post date: [August 21, 2020, 11:42pm UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/71 "2020-08-21T23:42:34Z")
Just checking in on this since guild wars is in a few days.
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### Author:  [@UKresistance](https://community.gemsofwar.com/u/UKresistance)
#### Post date: [August 22, 2020, 1:40am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/72 "2020-08-22T01:40:42Z")
Patch notes released ten days ago made no mention of any GW fix.
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### Author:  [@Karatori](https://community.gemsofwar.com/u/Karatori)
#### Post date: [August 27, 2020, 12:59am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/73 "2020-08-27T00:59:55Z")
@Kafka
Just giving you a heads up that it happened to us again today but to a different player this time. I am currently trying to get more info and will PM you when I have as much relevant data as possible. Thanks.
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### Author:  [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [August 27, 2020, 6:55am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/74 "2020-08-27T06:55:04Z")
We added more logging for this so we could get more information about the issue.
We’re hoping this will help us find an efficient way to solve this issue.
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### Author:  [@Smash](https://community.gemsofwar.com/u/Smash)
#### Post date: [August 30, 2020, 12:12pm UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/75 "2020-08-30T12:12:14Z")
Will update closer to weeks end later today, but BD currently has 2 glitched scores.
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### Author:  [@junette](https://community.gemsofwar.com/u/junette)
#### Post date: [August 30, 2020, 11:45pm UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/76 "2020-08-30T23:45:53Z")
Power Gems is missing points again this week. I hope it doesn’t knock us out of b1. I’ll send you stuff in dm’s @Kafka.
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### Author:  [@awryan](https://community.gemsofwar.com/u/awryan)
#### Post date: [August 31, 2020, 6:53am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/77 "2020-08-31T06:53:24Z")
May be the wrong thread for it.
But this doesn’t make any sense to me.
But hey we’re just going to bracket 2 because of it. I guess we were due for it in Bug Wars.
I looked and will continue to look at any possibility of wins without using full monocolor teams or not getting full defense points. But so far I can’t see it.
Nor can I figure out how 19 and 6 more wins than other guilds but are 2k and 9k behind them in points. Like there’s just 17k points just taken from us magically.
I tried to add our 3 lowest scores. Deducted it from what Tarans site says is our overall score. It’s no where near what the game says the top 27 have. 🤷♂️
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### Author:  [@Smash](https://community.gemsofwar.com/u/Smash)
#### Post date: [August 31, 2020, 8:31am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/78 "2020-08-31T08:31:41Z")
Yes, your score was bugged. lost about 2946 points actually.
The reason why you are lower with more wins, is due entirely to off colour troops and/or unique def teams if thats what you are doing as well.
From what I remember, 1 off colour troop is about a 100 point loss per fight. The more you use, the faster that adds up. While yes, off colour win is worth more than a loss, if you can win with all mono colour teams, then you will of course score higher, but you already know that.
Back on topic about the bugs though.
From what I can tell, in B1 alone, the following guilds all had a score bug:
Black Dragon - 1525 points
Olimp - 1594 points
Utopia’s Brothers - 1655 points
na rasslabone - 1370 points
AWR - 2946 points
Now, thats not to include the other point bugs that cant be seen. BD had another 1 that would have been in bottom 3 even without the bug, and I know PG had at least 1 point bug as well.
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### Author:  [@Kaheradin](https://community.gemsofwar.com/u/Kaheradin)
#### Post date: [August 31, 2020, 8:31am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/79 "2020-08-31T08:31:52Z")
All our hard work finally paid off! 🙂
I think we are missing some points again this week tho, must be a bug. 🤔
> [@Kafka](#):
>
> I do understand, I promise. I’ll follow up with the Devs on this again today. I think I mentioned somewhere this is one of top 5 priority bugs I’ve asked the team to look into, it’s not an easy one so far (which is why it hasn’t been fixed yet).
>
> EDIT: PS. I know how frustrating it would be to read this reply after like 6 months of this, I just don’t know what else I can say at this point ☹ it’s disappointing all around.
How is the bug squshing progress coming?
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### Author:  [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [August 31, 2020, 8:40am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/80 "2020-08-31T08:40:03Z")
I’m planning on following up with the team on this tomorrow now that we have more data again.
I’ll reply here when I can (but I think tomorrow will be too soon as the team will want time to go over last week’s data and logs).
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### Author:  [@Smash](https://community.gemsofwar.com/u/Smash)
#### Post date: [August 31, 2020, 8:43am UTC](https://community.gemsofwar.com/t/investigating-incorrect-gw-scores/61442/81 "2020-08-31T08:43:52Z")
If you need any data from me, just message and Ill send everything through thats needed
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