# \[Investigating\] GW sentinel's cast softlocks the game

**URL:** <https://community.gemsofwar.com/t/investigating-gw-sentinels-cast-softlocks-the-game/87436>\
**Category:** Bug Reports\
**Created:** [March 29, 2025, 11:41am UTC](https://community.gemsofwar.com/t/investigating-gw-sentinels-cast-softlocks-the-game/87436 "2025-03-29T11:41:37Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![overthinker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/overthinker/32/86337_2.png) [@overthinker](https://community.gemsofwar.com/u/overthinker)\
**Post date:** [March 29, 2025, 11:41am UTC](https://community.gemsofwar.com/t/investigating-gw-sentinels-cast-softlocks-the-game/87436/1 "2025-03-29T11:41:37Z")

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Today we’ve received two reports from our guildmates. They claim that on 10th turn in their GW battles, the green sentinel appeared, made a cast, leaving the board in the condition where no gems could be matched. The board, however, didn’t shuffle. As a result, after waiting for a few minutes, players had to retreat the battle, and the battles were lost.  
Very frustrating, especially since today we are facing a strong opponent, and every point counts.

I am able to provide a screenshot and a video from one of the players.

 ![1000050653](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/e/8e6064d13362594f66733bfd3dfa26bc4a10bf2b.jpeg)

Video on Google drive: [VID\_20250329\_141718\_657.mp4 - Google Drive](https://drive.google.com/file/d/1Gocpe5w99J8GI7gtOiTUJZCQHcf_NADX/view?usp=drivesdk)