# \[INVESTIGATING\] Guild chat unavailable (during Tower week!)

**URL:** <https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827>\
**Category:** Bug Reports\
**Created:** [March 2, 2021, 10:27am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827 "2021-03-02T10:27:32Z")\
**Posts on this page:** 20\
**Page:** 3

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**Author:** ![Hujikolp](https://avatars.discourse-cdn.com/v4/letter/h/eb9ed0/32.png) [@Hujikolp](https://community.gemsofwar.com/u/Hujikolp)\
**Post date:** [March 3, 2021, 8:12am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/41 "2021-03-03T08:12:31Z")

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confirmed: some chat from previous day disappeared after daily reset  
confirmed: guild chat is not working  
edit: android

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**Author:** ![CyberZ](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@CyberZ](https://community.gemsofwar.com/u/CyberZ)\
**Post date:** [March 3, 2021, 8:26am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/42 "2021-03-03T08:26:34Z")

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nice done during a (so rare) tower week. All last notes (rooms) are lost for some (all ?) guilds …

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**Author:** ![Hujikolp](https://avatars.discourse-cdn.com/v4/letter/h/eb9ed0/32.png) [@Hujikolp](https://community.gemsofwar.com/u/Hujikolp)\
**Post date:** [March 3, 2021, 8:35am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/43 "2021-03-03T08:35:34Z")

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same here mate. chat lost

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**Author:** ![Swarly](https://avatars.discourse-cdn.com/v4/letter/s/5fc32e/32.png) [@Swarly](https://community.gemsofwar.com/u/Swarly)\
**Post date:** [March 3, 2021, 9:14am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/44 "2021-03-03T09:14:37Z")

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0114 here, still down on xbox

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**Author:** ![Vorlon](https://avatars.discourse-cdn.com/v4/letter/v/977dab/32.png) [@Vorlon](https://community.gemsofwar.com/u/Vorlon)\
**Post date:** [March 3, 2021, 9:25am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/45 "2021-03-03T09:25:02Z")

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Still can’t access chat on PS4 (EU).

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [March 3, 2021, 9:32am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/46 "2021-03-03T09:32:28Z")

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Another fix has been pushed and the server rebooted, please restart your devices and let us know if it is continuing to time out.

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**Author:** ![Hujikolp](https://avatars.discourse-cdn.com/v4/letter/h/eb9ed0/32.png) [@Hujikolp](https://community.gemsofwar.com/u/Hujikolp)\
**Post date:** [March 3, 2021, 9:53am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/47 "2021-03-03T09:53:26Z")

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so far is fine now

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**Author:** ![Live](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/live/32/40596_2.png) [@Live](https://community.gemsofwar.com/u/Live)\
**Post date:** [March 3, 2021, 10:29am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/48 "2021-03-03T10:29:58Z")

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> [@Live](#):
>
> Still no Chat on ps4 (ps5) after restart and daily reset.
> 
> Edit: Not all Accounts have this problem, but its still there…

Same problem still here + some entries of our Tower of Doom were deleted 🤕

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**Author:** ![Vorlon](https://avatars.discourse-cdn.com/v4/letter/v/977dab/32.png) [@Vorlon](https://community.gemsofwar.com/u/Vorlon)\
**Post date:** [March 3, 2021, 10:46am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/49 "2021-03-03T10:46:55Z")

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Chat back up, hopefully to stay.

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**Author:** ![Nmeno1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nmeno1/32/52562_2.png) [@Nmeno1](https://community.gemsofwar.com/u/Nmeno1)\
**Post date:** [March 3, 2021, 11:00am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/50 "2021-03-03T11:00:26Z")

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Still broken on Nintendo Switch. At least for me. Was good shortly before day’s reset. Now is again unreachable. Have closed, and restarted game a few times. Getting the “Please try again later” message posted above.

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**Author:** ![Nmeno1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nmeno1/32/52562_2.png) [@Nmeno1](https://community.gemsofwar.com/u/Nmeno1)\
**Post date:** [March 3, 2021, 11:07am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/51 "2021-03-03T11:07:11Z")

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Was able to get chat to load after several tries. Closed out the game, and reopened to verify everthing was working. Now the issue is back, cannot connect. Whatever is going on seems to be intermittent.

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**Author:** ![rojo](https://avatars.discourse-cdn.com/v4/letter/r/5f9b8f/32.png) [@rojo](https://community.gemsofwar.com/u/rojo)\
**Post date:** [March 3, 2021, 11:23am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/52 "2021-03-03T11:23:21Z")

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Chat is still broken on Xbox as well

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**Author:** ![ChunkyMono](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/chunkymono/32/69308_2.png) [@ChunkyMono](https://community.gemsofwar.com/u/ChunkyMono)\
**Post date:** [March 3, 2021, 11:53am UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/53 "2021-03-03T11:53:39Z")

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One of our mates mapped floors 23 thru 28 last night on guild chat. This morning, floors 24, 26, and 28 are missing, so chat lost every other line. Like, how did that happen?

And I log in alt, and his chat doesn’t work at all. And my game disconnects, x3 so far this morning, and x2 last night, because, well, Xbox. I hope everything works during GW next week. I doubt it.

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**Author:** ![Shaylynn](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@Shaylynn](https://community.gemsofwar.com/u/Shaylynn)\
**Post date:** [March 3, 2021, 12:00pm UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/54 "2021-03-03T12:00:06Z")

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Now it isn’t working on Android

EDIT: working now…

 ![Screenshot_20210303_125924](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/4/f4a2d5de2e2b915c534af536edf1d7f5cf47182d.jpeg)

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**Author:** ![oninowon](https://avatars.discourse-cdn.com/v4/letter/o/50afbb/32.png) [@oninowon](https://community.gemsofwar.com/u/oninowon)\
**Post date:** [March 3, 2021, 12:15pm UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/55 "2021-03-03T12:15:37Z")

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Chat is down on the Switch. Was working for a little while yesterday

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<div class="post-metadata">

**Author:** ![Julli-of-North](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/julli-of-north/32/91083_2.png) [@Julli-of-North](https://community.gemsofwar.com/u/Julli-of-North)\
**Post date:** [March 3, 2021, 12:27pm UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/56 "2021-03-03T12:27:39Z")

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Chat is down on PC/Steam, again

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**Author:** ![saintofkillers](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saintofkillers/32/53183_2.png) [@saintofkillers](https://community.gemsofwar.com/u/saintofkillers)\
**Post date:** [March 3, 2021, 12:36pm UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/57 "2021-03-03T12:36:09Z")

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Come on Gow… chat down? 2 whole days… thats not fun anymore

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**Author:** ![CyberZ](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@CyberZ](https://community.gemsofwar.com/u/CyberZ)\
**Post date:** [March 3, 2021, 12:52pm UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/58 "2021-03-03T12:52:35Z")

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Noob’s work …

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**Author:** ![Tibo](https://avatars.discourse-cdn.com/v4/letter/t/439d5e/32.png) [@Tibo](https://community.gemsofwar.com/u/Tibo)\
**Post date:** [March 3, 2021, 1:03pm UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/59 "2021-03-03T13:03:57Z")

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Broken on PC/Steam right now. Please revert your work!

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [March 3, 2021, 3:47pm UTC](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827/60 "2021-03-03T15:47:15Z")

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Tower of (Chat) Down Week.

Find a doom to keep chat working for 30 seconds. Best endorsement for discord ever!

Me thinks the servers are being overloaded this week by the surge of people actually using global/guild chat due to the event. All be it’s not used as much outside of these 10 weeks. In regards to this week though…

It easily… Should of been predicted since the event is designed to use Guild chat to map floors and communicate with another.

[Previous page](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827.md?page=2)

[Next page](https://community.gemsofwar.com/t/investigating-guild-chat-unavailable-during-tower-week/68827.md?page=4)
