# \[Investigating\] Game hangs on level up (Xbox)

**URL:** <https://community.gemsofwar.com/t/investigating-game-hangs-on-level-up-xbox/77556>\
**Category:** Bug Reports\
**Created:** [October 26, 2022, 10:33am UTC](https://community.gemsofwar.com/t/investigating-game-hangs-on-level-up-xbox/77556 "2022-10-26T10:33:09Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![gohanman](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gohanman/32/62851_2.png) [@gohanman](https://community.gemsofwar.com/u/gohanman)\
**Post date:** [October 26, 2022, 10:33am UTC](https://community.gemsofwar.com/t/investigating-game-hangs-on-level-up-xbox/77556/1 "2022-10-26T10:33:09Z")

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Just leveled up for the first time in 6.6 and experienced a weird infinite hang.

The game presented a choice of two elements to level up as normal. After selecting one, I got the background screen for several seconds, then oddly I got presented a choice of two different elements to level up. I selected one again, got the background screen again, and at this point the game seemed completely stuck. After several minutes I killed and restarted the game so I could continue to the next battle.

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**Author:** ![Darkscythe](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkscythe/32/76402_2.png) [@Darkscythe](https://community.gemsofwar.com/u/Darkscythe)\
**Post date:** [October 26, 2022, 2:50pm UTC](https://community.gemsofwar.com/t/investigating-game-hangs-on-level-up-xbox/77556/2 "2022-10-26T14:50:36Z")

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That happens with Vault Keys too

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**Author:** ![peffsi](https://avatars.discourse-cdn.com/v4/letter/p/90db22/32.png) [@peffsi](https://community.gemsofwar.com/u/peffsi)\
**Post date:** [October 27, 2022, 2:19am UTC](https://community.gemsofwar.com/t/investigating-game-hangs-on-level-up-xbox/77556/3 "2022-10-27T02:19:11Z")

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Actually something similar is happening to me on PS5 since the recent update.  
After a PVP battle, it wouldn’t progress past the victory screen. After clicking “continue” or whatever that button is called, it would show nothing but the background. After waiting a while and hitting buttons, it took me back to the reward screen. Endless loop. Have to exit the game and restart.

Right now, I just finished an adventure battle and I’m stuck on the victory screen. Clicking “continue” makes the loading gems show up for a second, and then nothing happens. I can open up chat, but can’t do anything else. (In this case, the victory screen isn’t disappearing at all)

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**Author:** ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)\
**Post date:** [October 27, 2022, 2:31am UTC](https://community.gemsofwar.com/t/investigating-game-hangs-on-level-up-xbox/77556/5 "2022-10-27T02:31:44Z")

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> [@\[Reported\] Won battle but continue button does nothing. Will happen immediately after doing holiday event battles then doing other stuff](https://community.gemsofwar.com/t/more-info-needed-won-battle-but-continue-button-does-nothing/77547/16):
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> Im also having the same issue. Did my pet rescue, then dungeon, then Halloween event. First battle after (which was a delve for me), i completed the battle but was unable to select continue after. Had to hard reset