# \[Investigating\] Error connecting to servers in a battle screen

**URL:** <https://community.gemsofwar.com/t/investigating-error-connecting-to-servers-in-a-battle-screen/86364>\
**Category:** Bug Reports\
**Created:** [November 8, 2024, 7:53pm UTC](https://community.gemsofwar.com/t/investigating-error-connecting-to-servers-in-a-battle-screen/86364 "2024-11-08T19:53:35Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Ivan](https://avatars.discourse-cdn.com/v4/letter/i/df788c/32.png) [@Ivan](https://community.gemsofwar.com/u/Ivan)\
**Post date:** [November 8, 2024, 7:53pm UTC](https://community.gemsofwar.com/t/investigating-error-connecting-to-servers-in-a-battle-screen/86364/1 "2024-11-08T19:53:35Z")

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**Platform, device version and operating system:**  
PS4  
**Screenshot or image:**  
Not able to capture screen on PS4.  
**What you were expecting to happen, and what actually happened:**  
While playing a PVP or monolith battle, error “There’s was error connecting to servers …” popped up then the game restarted.  
I’ve expected the game to try to reconnect, but instead the game instantly restart.  
Usually the battles take from 20 to 50 seconds.  
**How often does this happen? When did it begin happening?**  
Few times a day. I’ve tested my internet connection and it’s ok. In on the wired network.

**Steps to make it happen again**  
I don’t know. Play a PVP or monolith battle then disconnect a network cable.

I’ve been playing GOW for several years, and I’ve never seen an error “error connecting to servers…” while playing a battle. Why the game does not try to reconnect? I’ve lost a Valhawk sigil and a citadel battle sigil.

When the game restarts it loads data quite fast, without any delay - so I think the internet connection is OK.

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**Author:** ![McDoubleDad](https://avatars.discourse-cdn.com/v4/letter/m/f19dbf/32.png) [@McDoubleDad](https://community.gemsofwar.com/u/McDoubleDad)\
**Post date:** [November 8, 2024, 8:20pm UTC](https://community.gemsofwar.com/t/investigating-error-connecting-to-servers-in-a-battle-screen/86364/2 "2024-11-08T20:20:02Z")

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They are going to ask for your invite code if you want to proactively save a step

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**Author:** ![Ivan](https://avatars.discourse-cdn.com/v4/letter/i/df788c/32.png) [@Ivan](https://community.gemsofwar.com/u/Ivan)\
**Post date:** [November 9, 2024, 9:40am UTC](https://community.gemsofwar.com/t/investigating-error-connecting-to-servers-in-a-battle-screen/86364/3 "2024-11-09T09:40:17Z")

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My invite code: IVAN\_6WCV

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**Author:** ![Bramble](https://avatars.discourse-cdn.com/v4/letter/b/dfb087/32.png) [@Bramble](https://community.gemsofwar.com/u/Bramble)\
**Post date:** [November 10, 2024, 9:31pm UTC](https://community.gemsofwar.com/t/investigating-error-connecting-to-servers-in-a-battle-screen/86364/4 "2024-11-10T21:31:45Z")

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Hello 🙂

Please try uninstalling and reinstalling Gems of War, and let us know if this issue is still ongoing.