# \[INVESTIGATING\] Bug in Challenges (Can't move on to higher tier)

**URL:** <https://community.gemsofwar.com/t/investigating-bug-in-challenges-cant-move-on-to-higher-tier/73730>\
**Category:** Bug Reports\
**Created:** [January 10, 2022, 4:17pm UTC](https://community.gemsofwar.com/t/investigating-bug-in-challenges-cant-move-on-to-higher-tier/73730 "2022-01-10T16:17:31Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![pandafat](https://avatars.discourse-cdn.com/v4/letter/p/3e96dc/32.png) [@pandafat](https://community.gemsofwar.com/u/pandafat)\
**Post date:** [January 10, 2022, 4:17pm UTC](https://community.gemsofwar.com/t/investigating-bug-in-challenges-cant-move-on-to-higher-tier/73730/1 "2022-01-10T16:17:31Z")

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**Platform, device version and operating system:** Steam/Android

**Screenshot or image:**

 ![微信图片_20220111000749](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/a/5a3914adb76134084e0c23c30a8ea44576cf8643.jpeg)

**What you were expecting to happen, and what actually happened:**  
I’ve finished all 7 battles in Tier I in Khaziel’s challenges, but I can’t play tier II or higher tiers. There’s no such bug in other kingdoms.

**How often does this happen? When did it begin happening?**  
_REPLACE THIS TEXT WITH YOUR ISSUE. e.g. Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?_

**Steps to make it happen again**  
_REPLACE THIS TEXT WITH YOUR ISSUE. e.g. Sometimes there are certain steps that can lead to a problem that may not be obvious! Example: I lose once in the Arena, I then exit to the world map, select broken Spire on the Map and enter Arena. broken spire’s quest lost instead._

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**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\
**Post date:** [January 10, 2022, 4:59pm UTC](https://community.gemsofwar.com/t/investigating-bug-in-challenges-cant-move-on-to-higher-tier/73730/2 "2022-01-10T16:59:37Z")

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You should go here (your issue probably counts as either missing game content or tehcnical issue)  
[https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013595](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013595)

and supply yourself with some patience.

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**Author:** ![MarioDaems](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariodaems/32/27855_2.png) [@MarioDaems](https://community.gemsofwar.com/u/MarioDaems)\
**Post date:** [January 10, 2022, 5:05pm UTC](https://community.gemsofwar.com/t/investigating-bug-in-challenges-cant-move-on-to-higher-tier/73730/3 "2022-01-10T17:05:14Z")

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Might be coincidence but I have a feeling that it might be related to the mystery quest: [[REPORTED] Runepriest quest returns](https://community.gemsofwar.com/t/reported-runepriest-quest-returns/73652?preview_theme_id=22)