# Incorrect Login Details

**URL:** <https://community.gemsofwar.com/t/incorrect-login-details/1237>\
**Category:** Support\
**Created:** [November 9, 2015, 6:38pm UTC](https://community.gemsofwar.com/t/incorrect-login-details/1237 "2015-11-09T18:38:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Dante6693](https://avatars.discourse-cdn.com/v4/letter/d/0ea827/32.png) [@Dante6693](https://community.gemsofwar.com/u/Dante6693)\
**Post date:** [November 9, 2015, 6:38pm UTC](https://community.gemsofwar.com/t/incorrect-login-details/1237/1 "2015-11-09T18:38:12Z")

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**What you were expecting to happen, and what actually happened?**  
I was expecting to log in to the game, but an error occurred.

**What are the steps to make it happen again?**

**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/1X/ad4cb93ac481864d2cbac603441916f816409644.png)

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**Author:** ![Gems-of-War](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gems-of-war/32/2281_2.png) [@Gems-of-War](https://community.gemsofwar.com/u/Gems-of-War)\
**Post date:** [November 9, 2015, 11:49pm UTC](https://community.gemsofwar.com/t/incorrect-login-details/1237/2 "2015-11-09T23:49:23Z")

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Drop us a support request at [https://gemsofwar.zendesk.com](https://gemsofwar.zendesk.com) as we’ll need to resolve this privately 🙂

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**Author:** ![Lima](https://avatars.discourse-cdn.com/v4/letter/l/e5b9ba/32.png) [@Lima](https://community.gemsofwar.com/u/Lima)\
**Post date:** [February 25, 2017, 11:44am UTC](https://community.gemsofwar.com/t/incorrect-login-details/1237/3 "2017-02-25T11:44:15Z")

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Have since yesterday the same problem. ticket to support has been sent since over 48 hours