# In game guild chat issues

**URL:** <https://community.gemsofwar.com/t/in-game-guild-chat-issues/65138>\
**Category:** Bug Reports\
**Created:** [July 30, 2020, 12:41am UTC](https://community.gemsofwar.com/t/in-game-guild-chat-issues/65138 "2020-07-30T00:41:58Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![OwlRightyThen82](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/owlrightythen82/32/50342_2.png) [@OwlRightyThen82](https://community.gemsofwar.com/u/OwlRightyThen82)\
**Post date:** [July 30, 2020, 12:41am UTC](https://community.gemsofwar.com/t/in-game-guild-chat-issues/65138/1 "2020-07-30T00:41:58Z")

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**Platform, device version and operating system:**  
Xbox One

**What you were expecting to happen, and what actually happened:**  
Some members of our guild are unable to see each other in our guild chat. Some can see everyone.

**How often does this happen? When did it begin happening?**  
It started with the new update.

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**Author:** ![OwlRightyThen82](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/owlrightythen82/32/50342_2.png) [@OwlRightyThen82](https://community.gemsofwar.com/u/OwlRightyThen82)\
**Post date:** [August 10, 2020, 11:39am UTC](https://community.gemsofwar.com/t/in-game-guild-chat-issues/65138/2 "2020-08-10T11:39:08Z")

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There are at least 4 members who can’t see each other in guild chat. Is there a way to correct this? Has anyone else ever experienced this?

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**Author:** ![OwlRightyThen82](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/owlrightythen82/32/50342_2.png) [@OwlRightyThen82](https://community.gemsofwar.com/u/OwlRightyThen82)\
**Post date:** [August 14, 2020, 1:35pm UTC](https://community.gemsofwar.com/t/in-game-guild-chat-issues/65138/3 "2020-08-14T13:35:48Z")

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Is this a known issue and nothing can be currently done about it?

Is this something that I should contact 505 about, in order to get it resolved?

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**Author:** ![Yogghurty](https://avatars.discourse-cdn.com/v4/letter/y/e274bd/32.png) [@Yogghurty](https://community.gemsofwar.com/u/Yogghurty)\
**Post date:** [August 14, 2020, 1:44pm UTC](https://community.gemsofwar.com/t/in-game-guild-chat-issues/65138/4 "2020-08-14T13:44:31Z")

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Did you submit a ticket about it? If not, try that.