# Ice Golem vanished?

**URL:** <https://community.gemsofwar.com/t/ice-golem-vanished/17410>\
**Category:** Support\
**Created:** [December 28, 2016, 11:41pm UTC](https://community.gemsofwar.com/t/ice-golem-vanished/17410 "2016-12-28T23:41:05Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![joebloggs](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/joebloggs/32/12251_2.png) [@joebloggs](https://community.gemsofwar.com/u/joebloggs)\
**Post date:** [December 28, 2016, 11:41pm UTC](https://community.gemsofwar.com/t/ice-golem-vanished/17410/1 "2016-12-28T23:41:05Z")

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For some reason, the Ice Golem has vanished from my card collection.  
Even when I selected ‘Show All’, it still does not appear.  
I have attached a screenshot.

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/3/a389d0a552e372abcb2bee753a5b97c7739290c6.jpg)

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**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\
**Post date:** [December 28, 2016, 11:44pm UTC](https://community.gemsofwar.com/t/ice-golem-vanished/17410/2 "2016-12-28T23:44:49Z")

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[https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us)

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**Author:** ![DonBoba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/donboba/32/25457_2.png) [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\
**Post date:** [December 28, 2016, 11:47pm UTC](https://community.gemsofwar.com/t/ice-golem-vanished/17410/3 "2016-12-28T23:47:20Z")

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You didn’t keep him in a cold area, didn’t you?  
Maybe shegra sneezed on him? 😮

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [December 28, 2016, 11:48pm UTC](https://community.gemsofwar.com/t/ice-golem-vanished/17410/4 "2016-12-28T23:48:19Z")

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We’ve gotten similar reports of this, if you turn off Show All, you should see him again.

We’ll going to have a look why this is happening with the Show All button.

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**Author:** ![joebloggs](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/joebloggs/32/12251_2.png) [@joebloggs](https://community.gemsofwar.com/u/joebloggs)\
**Post date:** [December 28, 2016, 11:48pm UTC](https://community.gemsofwar.com/t/ice-golem-vanished/17410/5 "2016-12-28T23:48:54Z")

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Ok, so after closing the game, verifying integrity of game cache, then reloading the game I have _partially_ fixed the problem.

The Ice Golem is now showing up for me, but when selecting ‘Show All’ it vanishes again.

EDIT: Correct Nimhain, thanks for the reply. 🙂

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**Author:** ![Verdugo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/verdugo/32/9407_2.png) [@Verdugo](https://community.gemsofwar.com/u/Verdugo)\
**Post date:** [December 28, 2016, 11:56pm UTC](https://community.gemsofwar.com/t/ice-golem-vanished/17410/6 "2016-12-28T23:56:03Z")

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He’s probably melted…! 😏

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [December 29, 2016, 3:32am UTC](https://community.gemsofwar.com/t/ice-golem-vanished/17410/7 "2016-12-29T03:32:03Z")

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Okay - problem found… his release date was set incorrectly, which is only checked when SHOW ALL is used.  
We’ll update that in the next day or so.
