# I need help!

**URL:** <https://community.gemsofwar.com/t/i-need-help/67099>\
**Category:** Support\
**Created:** [November 13, 2020, 7:57am UTC](https://community.gemsofwar.com/t/i-need-help/67099 "2020-11-13T07:57:37Z")\
**Posts on this page:** 1\
**Showing post:** 38

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [November 30, 2020, 7:11am UTC](https://community.gemsofwar.com/t/i-need-help/67099/38 "2020-11-30T07:11:42Z")

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Most likely you are permanently banned, it’s not common for players to be unbanned once they’re banned for cheating/hacking.

If you want to continue playing I would suggest starting a new account and not wait for the reply.  
As mentioned before, players with genuine technical support issues are answered first so as not to waste their time.

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_[View the full topic](https://community.gemsofwar.com/t/i-need-help/67099)._