# I keep getting a Purchasing error

**URL:** <https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833>\
**Category:** Support\
**Created:** [June 19, 2017, 8:40am UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833 "2017-06-19T08:40:14Z")\
**Posts on this page:** 16\
**Page:** 2

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**Author:** ![death](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@death](https://community.gemsofwar.com/u/death)\
**Post date:** [June 21, 2017, 11:07pm UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/21 "2017-06-21T23:07:25Z")

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Mate, I’m home today to get this sorted OK. Called in sick. Logging in soon.

Lol, nah didn’t just call in sick over game. State of Origin one-eyed Queenslander here. 😉

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [June 21, 2017, 11:09pm UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/22 "2017-06-21T23:09:03Z")

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Fingers and toes crossed…  
I’m staying up when I should be asleep…

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [June 21, 2017, 11:29pm UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/23 "2017-06-21T23:29:23Z")

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![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/3/33a327e83efef4fd450359e5c5f3a5cc1ad6e25e.jpg)

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [June 21, 2017, 11:29pm UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/24 "2017-06-21T23:29:49Z")

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@Alpheon  
Death is dead

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**Author:** ![death](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@death](https://community.gemsofwar.com/u/death)\
**Post date:** [June 21, 2017, 11:29pm UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/25 "2017-06-21T23:29:51Z")

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New error code. Same blue screen.  
Item popped…I’m VIP 11 we might be here for a while lol @Alpheon

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**Author:** ![Alpheon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alpheon/32/52212_2.png) [@Alpheon](https://community.gemsofwar.com/u/Alpheon)\
**Post date:** [June 21, 2017, 11:41pm UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/26 "2017-06-21T23:41:50Z")

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Alright, I’m going to try the next option on my list. Just to confirm though, what is the new error code?

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [June 21, 2017, 11:50pm UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/27 "2017-06-21T23:50:47Z")

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There’s nothing on that screen grab alpheon.

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**Author:** ![death](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@death](https://community.gemsofwar.com/u/death)\
**Post date:** [June 21, 2017, 11:54pm UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/28 "2017-06-21T23:54:41Z")

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Its fixed I think. 😁  
No error code that time on log in. Weapons popped for me but didn’t crash my game.

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**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\
**Post date:** [June 21, 2017, 11:56pm UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/29 "2017-06-21T23:56:06Z")

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Now get in there and win some Guild Wars!

No wait, I think you’re fighting us today. Better to relax and make sure everything is working right, then jump back in tomorrow.

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**Author:** ![Alpheon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/alpheon/32/52212_2.png) [@Alpheon](https://community.gemsofwar.com/u/Alpheon)\
**Post date:** [June 21, 2017, 11:56pm UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/30 "2017-06-21T23:56:58Z")

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Sorry, they said it was new error code so thought there was another code.

But glad it looks like it’s fixed! @death, you’re able to play without any more pop ups, then?

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**Author:** ![death](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@death](https://community.gemsofwar.com/u/death)\
**Post date:** [June 21, 2017, 11:58pm UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/31 "2017-06-21T23:58:24Z")

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Give me a test run guys.

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [June 22, 2017, 12:00am UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/32 "2017-06-22T00:00:09Z")

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Death has done a dragon soul and resurrected! See if you can beat 9 times! Lol  
No don’t, I’m sure it would be too stressful!  
Welcome back friend.

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**Author:** ![death](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@death](https://community.gemsofwar.com/u/death)\
**Post date:** [June 22, 2017, 12:02am UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/33 "2017-06-22T00:02:46Z")

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I’m back and 4x speed oh my 😱

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**Author:** ![death](https://avatars.discourse-cdn.com/v4/letter/d/aeb1de/32.png) [@death](https://community.gemsofwar.com/u/death)\
**Post date:** [June 22, 2017, 12:03am UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/34 "2017-06-22T00:03:21Z")

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@Alpheon thanks to you and your team. Huge thanks

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**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\
**Post date:** [June 22, 2017, 12:34am UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/35 "2017-06-22T00:34:56Z")

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@Alpheon  
I second this, you guys are fantastic and are the reason why I’ve put money into both mine and my partner’s account to reach vip 6 and 5 respectively.  
However I’d rather like to play some other games occasionally, so if you could kindly nerf the addiction factor for GOW I’d really appreciate it!

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**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\
**Post date:** [June 22, 2017, 12:37am UTC](https://community.gemsofwar.com/t/i-keep-getting-a-purchasing-error/25833/36 "2017-06-22T00:37:07Z")

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Glad you finally can play bro welcome back

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