# I can't visit Troops in the game! :(
**URL:** https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582
**Category:** Support
**Created:** [November 30, 2015, 3:03pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582 "2015-11-30T15:03:52Z")
**Posts on this page:** 14
**Page:** 1
### Author:  [@zqxinran](https://community.gemsofwar.com/u/zqxinran)
#### Post date: [November 30, 2015, 3:03pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/1 "2015-11-30T15:03:52Z")
OH NO!!!
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### Author:  [@krul](https://community.gemsofwar.com/u/krul)
#### Post date: [November 30, 2015, 3:06pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/2 "2015-11-30T15:06:14Z")
Same here gives an error all the time
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### Author:  [@Doghouse](https://community.gemsofwar.com/u/Doghouse)
#### Post date: [November 30, 2015, 3:07pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/3 "2015-11-30T15:07:16Z")
Same issue. Bought 3 winter imps from the shop first before I tried to go to the Troop List.
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### Author:  [@melkathi](https://community.gemsofwar.com/u/melkathi)
#### Post date: [November 30, 2015, 3:07pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/4 "2015-11-30T15:07:46Z")
Seems to be happening to everyone
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### Author:  [@kzintiwife](https://community.gemsofwar.com/u/kzintiwife)
#### Post date: [November 30, 2015, 3:07pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/5 "2015-11-30T15:07:58Z")
This is happening to me as well. i got 3 winter imps and the event weapon. Also when trying to get into PVP.
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### Author:  [@Sirrian](https://community.gemsofwar.com/u/Sirrian)
#### Post date: [November 30, 2015, 3:08pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/6 "2015-11-30T15:08:30Z")
We’ve just started seeing that too… looks like something happened to the server (not related to the new week’s event, since that ticked over just fine).
We’re currently investigating what’s going on.
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### Author:  [@zqxinran](https://community.gemsofwar.com/u/zqxinran)
#### Post date: [November 30, 2015, 3:09pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/7 "2015-11-30T15:09:39Z")
@Sirrian Thanks for fast reply!
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### Author:  [@melkathi](https://community.gemsofwar.com/u/melkathi)
#### Post date: [November 30, 2015, 3:10pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/8 "2015-11-30T15:10:31Z")
I blame the Gremlins. Was only a matter of time until they got envious of the imps’ status in this game.
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### Author:  [@Sirrian](https://community.gemsofwar.com/u/Sirrian)
#### Post date: [November 30, 2015, 3:14pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/9 "2015-11-30T15:14:02Z")
Okay - our server provider is OBVIOUSLY experiencing some difficulty.
It took me 2 minutes to log into the server and check everything out (normally takes a few seconds)
At 3:05pm GMT the servers stopped responding.
There doesn’t seem to be any reason for it, we never exceeded bandwidth or anything like that.
I am currently putting a query in with our provider to find out some more about what’s going on. I will keep you guys updated as I learn more
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### Author:  [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)
#### Post date: [November 30, 2015, 3:22pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/10 "2015-11-30T15:22:17Z")
It can ONLY be Melkathi, trying to buy as many as possible of the new Imp. This gives an entirely new meaning to the concept of Denial of Service. 😛
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### Author:  [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)
#### Post date: [November 30, 2015, 3:25pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/11 "2015-11-30T15:25:36Z")
And perhaps the service provider misread the title of the new event: Let it Slow!
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### Author:  [@zqxinran](https://community.gemsofwar.com/u/zqxinran)
#### Post date: [November 30, 2015, 3:39pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/12 "2015-11-30T15:39:37Z")
@Sirrian I can play now. Thanks for fixing! 😃
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### Author:  [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)
#### Post date: [November 30, 2015, 3:41pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/13 "2015-11-30T15:41:04Z")
Confirmed on iPad Air.
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### Author:  [@Sirrian](https://community.gemsofwar.com/u/Sirrian)
#### Post date: [November 30, 2015, 3:48pm UTC](https://community.gemsofwar.com/t/i-cant-visit-troops-in-the-game/1582/14 "2015-11-30T15:48:50Z")
Okay - the problem seems to have been fixed.
I wish I could take credit for fixing it, but it seems to have been on our server provider’s end!