# I can't see the gems **URL:** \ **Category:** Bug Reports\ **Created:** [August 15, 2018, 4:19am UTC](https://community.gemsofwar.com/t/i-cant-see-the-gems/44126 "2018-08-15T04:19:16Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![Arioch](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@Arioch](https://community.gemsofwar.com/u/Arioch)\ **Post date:** [August 15, 2018, 4:19am UTC](https://community.gemsofwar.com/t/i-cant-see-the-gems/44126/1 "2018-08-15T04:19:16Z")
![WP_20180814_23_10_47_Pro%20(2)](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/c/bcfcbbf37568f3f1582b8883bfadaf3d0a2eab01.jpeg) **(Please edit this template into the italics below.** **\_[Please check the known issues list before posting a bug]([https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile/41214.\_](https://community.gemsofwar.com/t/3-5-known-issues-pc-mobile/41214._)** **Platform, device version and operating system** _e.g. Android, Samsung Galaxy S8, Nougat_ **Screenshot or image** _If you are on a console simply take a photo using another device. A video is preferred. Try uploading to YouTube Privately._ **What you were expecting to happen, and what actually happened** _This is simply what you were trying to do and what happened instead. Example:_ _‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’_ **How often does this happen? When did it begin happening?** _Was this a once-off bug or has it been a consistent issue? Does it only happen after doinga particular game mode?_ **Steps to make it happen again** _Do you know how to make this happen? Sometimes there are certain steps that can lead to a problem that may not be obvious!_ _Example: I lose once in the Arena._ _I then exit to the world map._ _I then tap on Broken Spire on the map and then tap Arena._ _Broken Spire’s quest loads instead of the Arena_ Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template. Do not abuse this offer to message developers if you are otherwise comfortable posting your thread publicly. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [August 16, 2018, 5:23am UTC](https://community.gemsofwar.com/t/i-cant-see-the-gems/44126/2 "2018-08-16T05:23:22Z")
Wow, that’s different. Can you please fill out the bug report template to give us more information to help us investigate the issue? ---
**Author:** ![Arioch](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@Arioch](https://community.gemsofwar.com/u/Arioch)\ **Post date:** [August 16, 2018, 1:29pm UTC](https://community.gemsofwar.com/t/i-cant-see-the-gems/44126/3 "2018-08-16T13:29:16Z")
I don’t know whow to describe this error because it’s rare, i had the game in spanish now is in english, in pvp i can’t see the gems, the names of the cards appears in codes as the game was in a software developer or something like that, i hope you can help me i miss the game ☹ ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [August 17, 2018, 3:10am UTC](https://community.gemsofwar.com/t/i-cant-see-the-gems/44126/4 "2018-08-17T03:10:31Z")
It sounds like it might be this known issue, please read this article to see if it helps: [https://gemsofwar.zendesk.com/hc/en-us/articles/360000210256-Text-for-icons-are-missing-on-Xbox-](https://gemsofwar.zendesk.com/hc/en-us/articles/360000210256-Text-for-icons-are-missing-on-Xbox-) ---
**Author:** ![Arioch](https://avatars.discourse-cdn.com/v4/letter/a/ea5d25/32.png) [@Arioch](https://community.gemsofwar.com/u/Arioch)\ **Post date:** [August 17, 2018, 4:32pm UTC](https://community.gemsofwar.com/t/i-cant-see-the-gems/44126/5 "2018-08-17T16:32:20Z")
It worked thank you 😁