# I can't access Guild chat

**URL:** <https://community.gemsofwar.com/t/i-cant-access-guild-chat/53527>\
**Category:** Bug Reports\
**Created:** [April 3, 2019, 4:43am UTC](https://community.gemsofwar.com/t/i-cant-access-guild-chat/53527 "2019-04-03T04:43:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![toto99924](https://avatars.discourse-cdn.com/v4/letter/t/ecd19e/32.png) [@toto99924](https://community.gemsofwar.com/u/toto99924)\
**Post date:** [April 3, 2019, 4:43am UTC](https://community.gemsofwar.com/t/i-cant-access-guild-chat/53527/1 "2019-04-03T04:43:34Z")

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Please check the [known issues list](https://gemsofwar.zendesk.com/hc/en-us/articles/360000497716-All-Known-Issues-Gems-of-War) before posting a bug.

Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template.

**Platform, device version and operating system:**

**Screenshot or image:**

**What you were expecting to happen, and what actually happened:**  
_This is simply what you were trying to do and what happened instead. Example:_  
_‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’_

**How often does this happen? When did it begin happening?**  
_Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?_

**Steps to make it happen again**  
_Sometimes there are certain steps that can lead to a problem that may not be obvious!_  
_Example: I lose once in the Arena._  
_I then exit to the world map._  
_I then tap on Broken Spire on the map and then tap Arena._  
_Broken Spire’s quest loads instead of the Arena_

 ![Untitled](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/0/405325ef3b3acf0645cc1ff8bdb7ef0156d04f90.png)

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [April 4, 2019, 7:41am UTC](https://community.gemsofwar.com/t/i-cant-access-guild-chat/53527/2 "2019-04-04T07:41:13Z")

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Hey, this should be fixed now you’ll need to fully exit and re-open the game though.

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**Author:** ![toto99924](https://avatars.discourse-cdn.com/v4/letter/t/ecd19e/32.png) [@toto99924](https://community.gemsofwar.com/u/toto99924)\
**Post date:** [August 17, 2019, 8:35pm UTC](https://community.gemsofwar.com/t/i-cant-access-guild-chat/53527/3 "2019-08-17T20:35:01Z")

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Problem solved, thank you very much