# I cannot log onto GOW on Chromebook as I keep getting the age verification /quit game message
**URL:** https://community.gemsofwar.com/t/i-cannot-log-onto-gow-on-chromebook-as-i-keep-getting-the-age-verification-quit-game-message/90152
**Category:** Support
**Created:** [September 5, 2026, 4:52am UTC](https://community.gemsofwar.com/t/i-cannot-log-onto-gow-on-chromebook-as-i-keep-getting-the-age-verification-quit-game-message/90152 "2026-09-05T04:52:06Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Tarpy\_Tank.45](https://community.gemsofwar.com/u/Tarpy_Tank.45)
#### Post date: [September 5, 2026, 4:52am UTC](https://community.gemsofwar.com/t/i-cannot-log-onto-gow-on-chromebook-as-i-keep-getting-the-age-verification-quit-game-message/90152/1 "2026-09-05T04:52:06Z")
This has been happening for months and I am so over it
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### Author:  [@Warflower](https://community.gemsofwar.com/u/Warflower)
#### Post date: [September 6, 2026, 9:24am UTC](https://community.gemsofwar.com/t/i-cannot-log-onto-gow-on-chromebook-as-i-keep-getting-the-age-verification-quit-game-message/90152/2 "2026-09-06T09:24:07Z")
Known issue for over a month now. Older Chromebooks cannot be updated to the latest versions necessary to keep running many games on them. Blame Age Verification laws and Google.
> [@Balancing & Changes](https://community.gemsofwar.com/t/balancing-changes/87074/66):
>
> Due to Google Play’s Age Signal system being implemented, as well as the recently passed[Texas Age verification](https://legiscan.com/TX/text/SB2420/id/3237346) laws passing, Gems of War will be required to only be accessible to devices running Google Play 51 or higher. This unfortunately means that devices which are unable to be updated to this version (irrelevant of location), may not be able to run Gems of War after 9.3 releases. If you are affected by this, and you need any assistance recovering your Gems of War account o…
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### Author:  [@Tarpy\_Tank.45](https://community.gemsofwar.com/u/Tarpy_Tank.45)
#### Post date: [September 7, 2026, 2:29am UTC](https://community.gemsofwar.com/t/i-cannot-log-onto-gow-on-chromebook-as-i-keep-getting-the-age-verification-quit-game-message/90152/3 "2026-09-07T02:29:21Z")
My apologies, I should have included that my version is 53.1 & everything I have tried has failed, and believe me, I have tried even the most obscure things.
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### Author:  [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [September 7, 2026, 3:02am UTC](https://community.gemsofwar.com/t/i-cannot-log-onto-gow-on-chromebook-as-i-keep-getting-the-age-verification-quit-game-message/90152/4 "2026-09-07T03:02:57Z")
There is an article that goes over the various different apps you need to make sure are running the latest version, as it’s not just making sure Google Play is up to date but also Google Play **Services**
We are also looking at what we can do on our side to help players who **only** have Chromebooks, to resolve this block.
Unfortunately, at the moment, the only option would be to recover your account on a PC/laptop or a mobile .