# Hurt Feelings **URL:** \ **Category:** Uncategorized\ **Created:** [August 8, 2020, 5:05am UTC](https://community.gemsofwar.com/t/hurt-feelings/65316 "2020-08-08T05:05:22Z")\ **Posts on this page:** 1\ **Showing post:** 8
**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\ **Post date:** [August 8, 2020, 10:27am UTC](https://community.gemsofwar.com/t/hurt-feelings/65316/8 "2020-08-08T10:27:49Z")
@BigLes thanks for clarifying – I think I understand now. You’re wondering if it’s possible for someone from customer support to change something on your account to make it harder/impossible for you to get a Mythic, as payback for being rude to them, correct? > [@BigLes](#): > > I’m curious if customer support can manipulate your game after having hurt feelings. > [@BigLes](#): > > I believe I have also been punished. I cant get a mythic for the life of me while all the other guild members get them on a regular basis. I’m talking over a good 5 months. Long time to wait. I’m talking 10 of thousands of chest. > [@BigLes](#): > > seriously mate somethings up I think it’s probably not even possible to alter Chest drop chances for a single account – those are run by the servers, not the clients, from what I understand, so it would have to affect everyone. Preventing you from continuing to contact Support is probably all that’s happened. It’s also not really like them, from my experiences of the past few years, aside from what was mentioned above about it not being worth risking their jobs doing what would be incredibly unprofessional. * * * On a different note, there have been other people come to the forums with similar responses to yours in terms of being frustrated with drop chances – and also being mismatched in GW, which I’m very sorry to hear about (something I’m passionate about!). It sounds like you might possibly be in a somewhat inactive Guild that doesn’t complete too many Tasks, but happens to be high up on the GW ladder from having been formed a long time ago and not having dropped down enough based on more recent performances. Obviously, insults and abuse aren’t the right way to express this, but I also think there’s a serious gap in the player experience around what I described, where some players fall between the cracks, and that the game could do a lot more to help improve that experience for those people – of which you could be one. > **From another thread, for those interested:** > > > [@Guild Wars - why hasn't this been done already?](https://community.gemsofwar.com/t/guild-wars-why-hasnt-this-been-done-already/65276/26): > > > > Another compounding factor is, imo, the Guild and Guild Search interface. > > > > - New players are prompted to join a Guild as one of their early tutorial (or Adventure Board?) tasks. > > - While a _completely_ dead guild won’t show up in the Guild Search for them, guilds that only have a small amount of activity, and potentially lots of inactive (‘Zzz’) players, will. > > - While _IN_ a guild, you can’t use the Guild Search to look for another > > - And for a new player who doesn’t know the **benefits** of being in a guild or the consequences of leaving (‘Leave Guild’), there isn’t necessarily a clear reason or motivation for them to leave and go searching **until/unless** they get frustrated with the lack of progress and go searching for solutions, not necessarily successfully. > > > > - The Guild Search also lacks nuance, and transparency. Being able to filter and sort _ **ALL** _ non-inactive Guilds, or at least a sorted list with the possibility of scrolling to the next page, by categories such as: > > - Requirements (Seals, Gold, Trophies, Level), Guild Level, League Rank, GW Rank, Tasks and Event stages completed the previous week (or if not sorted by, then somehow visible), ‘Zzz’ players – tbc. > > - The Guild experience component of the game is huge, and I think relying on the current Guild Search or Chat to home new players is _insane_ . > > > > While some players may enjoy or aim for solo play, > > > > 1. The possibility remains for new players to be unaware of the opportunities out there, and spread out amongst various minorly active guilds that only slowly trickle down the Brackets. Can I ask about your Guild? How many Tasks does it complete each week, how many active players are there, and which Guild War Bracket are you in, if you know? --- _[View the full topic](https://community.gemsofwar.com/t/hurt-feelings/65316)._