# Huge issue, ps4 store FROZEN

**URL:** <https://community.gemsofwar.com/t/huge-issue-ps4-store-frozen/19274>\
**Category:** Support\
**Created:** [January 31, 2017, 6:36am UTC](https://community.gemsofwar.com/t/huge-issue-ps4-store-frozen/19274 "2017-01-31T06:36:49Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![GoldPhoenix0](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/goldphoenix0/32/35599_2.png) [@GoldPhoenix0](https://community.gemsofwar.com/u/GoldPhoenix0)\
**Post date:** [January 31, 2017, 10:24pm UTC](https://community.gemsofwar.com/t/huge-issue-ps4-store-frozen/19274/2 "2017-01-31T22:24:08Z")

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> [@PlayStation 4 Store issues](https://community.gemsofwar.com/t/playstation-4-store-issues/18133/1):
>
> Hey everyone! So just to update on the store issues that players have been experiencing on PS4. We’re still working our way through the issue with Sony, but would really appreciate if we could get some more input from the community to help us work out what is happening.

Hey @Girl,

We are looking into this issue closely and have the thread quoted above to try to track down this issue. If you are missing any purchases you have made, please contact support and they should have it sorted. In the mean time, could you post any more details about this issue in the quoted thread? It’ll help narrowing down the exact issue, so we can fix it as soon as possible.

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_[View the full topic](https://community.gemsofwar.com/t/huge-issue-ps4-store-frozen/19274)._