# How to reach out as whistleblower? **URL:** \ **Category:** Feature Requests and Game feedback\ **Created:** [October 27, 2023, 10:55am UTC](https://community.gemsofwar.com/t/how-to-reach-out-as-whistleblower/81991 "2023-10-27T10:55:23Z")\ **Posts on this page:** 1\ **Showing post:** 17
**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\ **Post date:** [November 1, 2023, 2:25am UTC](https://community.gemsofwar.com/t/how-to-reach-out-as-whistleblower/81991/17 "2023-11-01T02:25:48Z")
> [@Kafka](#): > > every time the gold cap issue is reported on the forum, a specific game account that is banned keeps coming up and we can’t discuss it. So, what you want to say that this > [@Cannot login to the game with error: 5320368524](https://community.gemsofwar.com/t/cannot-login-to-the-game-with-error-5320368524/81827): > > Dear Support Team, I’m reaching out to express a significant issue I’ve been encountering, which is preventing me from accessing and enjoying the game. Despite my numerous attempts, the game is consistently failing to launch across multiple systems. I have a programmer’s background and believe the issue is the GoW client uses a 32-bit integer to store the gold amount. When using a 32-bit integer the largest number allowed is 2,147,483,648 and I have 2,147,490,105 which as you can see would ca… is actually a ban for cheating despite there being no evidence available to players that the account is banned? It might seem that you’re reaching far and wide… > [@Kafka](#): > > you want to make a complaint about staff you can write a support ticket and it will be handled by the person who supervises the staff member you have an issue with. Out of curiosity, so all tickets go through your supervisor first and they distribute who handles which ticket? Otherwise, if I were - hypothetically speaking - to complain about you what’s stopping you - or anybody else, for that matter - from simply deleting that ticket before supervisor sees it? --- _[View the full topic](https://community.gemsofwar.com/t/how-to-reach-out-as-whistleblower/81991)._