# How can i recover my character

**URL:** <https://community.gemsofwar.com/t/how-can-i-recover-my-character/2626>\
**Category:** Support\
**Created:** [January 5, 2016, 3:36pm UTC](https://community.gemsofwar.com/t/how-can-i-recover-my-character/2626 "2016-01-05T15:36:34Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Pinkerton](https://avatars.discourse-cdn.com/v4/letter/p/71e660/32.png) [@Pinkerton](https://community.gemsofwar.com/u/Pinkerton)\
**Post date:** [January 5, 2016, 3:36pm UTC](https://community.gemsofwar.com/t/how-can-i-recover-my-character/2626/1 "2016-01-05T15:36:34Z")

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My tablet is totalled but i cant recover the email associated with my chàracter on the game please help

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**Author:** ![MarvelKit](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/marvelkit/32/7072_2.png) [@MarvelKit](https://community.gemsofwar.com/u/MarvelKit)\
**Post date:** [January 5, 2016, 3:41pm UTC](https://community.gemsofwar.com/t/how-can-i-recover-my-character/2626/2 "2016-01-05T15:41:12Z")

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Put this in Support for you. Good luck!

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**Author:** ![MrSammy](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mrsammy/32/1957_2.png) [@MrSammy](https://community.gemsofwar.com/u/MrSammy)\
**Post date:** [January 5, 2016, 4:59pm UTC](https://community.gemsofwar.com/t/how-can-i-recover-my-character/2626/4 "2016-01-05T16:59:33Z")

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You should open a ticket.

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**Author:** ![Pinkerton](https://avatars.discourse-cdn.com/v4/letter/p/71e660/32.png) [@Pinkerton](https://community.gemsofwar.com/u/Pinkerton)\
**Post date:** [January 5, 2016, 10:48pm UTC](https://community.gemsofwar.com/t/how-can-i-recover-my-character/2626/5 "2016-01-05T22:48:40Z")

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What is a ticket?

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**Author:** ![Zelarith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zelarith/32/1642_2.png) [@Zelarith](https://community.gemsofwar.com/u/Zelarith)\
**Post date:** [January 5, 2016, 11:07pm UTC](https://community.gemsofwar.com/t/how-can-i-recover-my-character/2626/6 "2016-01-05T23:07:35Z")

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Not sure, but I generally go through this form :  
[https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)