# \[Hotfix planned\] EXPLORE post 6.2 Cannot abandon game - icon missing

**URL:** <https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463>\
**Category:** Bug Reports\
**Created:** [October 21, 2022, 11:01am UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463 "2022-10-21T11:01:40Z")\
**Posts on this page:** 15\
**Page:** 1

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**Author:** ![esslee](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esslee/32/103072_2.png) [@esslee](https://community.gemsofwar.com/u/esslee)\
**Post date:** [October 21, 2022, 11:01am UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/1 "2022-10-21T11:01:40Z")

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iOS  
Post 6.2  
EXPLORE - all kingdoms - the icon top right to withdraw from the current match is missing.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/5/b5d26e9459eccb4f0ee308fd7f4ce7e61cfa430a.jpeg)

I have finger stabbed all around the general area but haven’t found it !  
🤣

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**Author:** ![Tinky](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tinky/32/90622_2.png) [@Tinky](https://community.gemsofwar.com/u/Tinky)\
**Post date:** [October 21, 2022, 1:35pm UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/2 "2022-10-21T13:35:16Z")

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Also happens on PC/Steam.  
Linking my other post here:

> [@6.6 Update: Lost Souls of Carmina](https://community.gemsofwar.com/t/6-6-update-lost-souls-of-carmina/77444/14):
>
> It works with your resolution (1176 x 664) This also works It doesn’t work with 1024x768 This works with both resolutions (screenshot with 1024x768)

Only tested the two resolutions.

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**Author:** ![esslee](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esslee/32/103072_2.png) [@esslee](https://community.gemsofwar.com/u/esslee)\
**Post date:** [October 21, 2022, 4:11pm UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/3 "2022-10-21T16:11:07Z")

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This is iOS ipad tho - not previously mentioned

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**Author:** ![Jerry\_the\_skunk](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jerry_the_skunk/32/53897_2.png) [@Jerry\_the\_skunk](https://community.gemsofwar.com/u/Jerry_the_skunk)\
**Post date:** [October 21, 2022, 4:27pm UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/4 "2022-10-21T16:27:10Z")

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On computers, you can still reach the stat/option screen through Escape key. I do not know, if anything like that exists on the device you are using.

P.S.: In an other thread, it was semi-officially mentioned, that due to external checking processes, a new build can not be released before monday.  
The problem with the fight redesign in 4:3 ratio is among the things, they are focussed on though.

> [@\[Reported\] Chat button during battle moved](https://community.gemsofwar.com/t/reported-chat-button-during-battle-moved/77445/10):
>
> Hey folks, just an update on this one. Unfortunately this needs a client fix, which means we need to put the game through the whole submission process with the stores again and wait for approval before releasing the fix. We have a meeting scheduled on Monday to talk about when is the earliest we can get a fix to you all as it can’t be this weekend - that is out of our hands due to needing to resubmit the game to get a fix live. I’ll also be following up on how this passed QA frowning We’re…

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**Author:** ![JamesDurning](https://avatars.discourse-cdn.com/v4/letter/j/e8c25b/32.png) [@JamesDurning](https://community.gemsofwar.com/u/JamesDurning)\
**Post date:** [October 21, 2022, 5:32pm UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/5 "2022-10-21T17:32:30Z")

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Another side effect is we’ve lost autoplay.

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**Author:** ![SilverStream](https://avatars.discourse-cdn.com/v4/letter/s/919ad9/32.png) [@SilverStream](https://community.gemsofwar.com/u/SilverStream)\
**Post date:** [October 22, 2022, 6:31pm UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/6 "2022-10-22T18:31:47Z")

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Same on nintendo switch as well autoplay is missing.

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**Author:** ![Cue1st](https://avatars.discourse-cdn.com/v4/letter/c/b5ac83/32.png) [@Cue1st](https://community.gemsofwar.com/u/Cue1st)\
**Post date:** [October 23, 2022, 7:02pm UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/7 "2022-10-23T19:02:46Z")

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same problem on ipad

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [October 24, 2022, 3:44am UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/8 "2022-10-24T03:44:38Z")

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Hi all, we have plans for a hotfix, I’ve posted the details here:

> [@Hotfix Plans](https://community.gemsofwar.com/t/hotfix-plans/77504):
>
> Hi Adventurers, We have some issues in version 6.6 we’ve released a hotfix for. The issues are: On mobile if you “download all assets” from the graphics settings menu in game, the download will freeze. The map flashes red when returning to it, and occasionally appears very dark or black The settings, chat and game speed buttons are off screen and can’t be used inside battles on some tablets and squarer screen/window resolutions. Empty event shops and missing offerings in the Shop o…

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [October 22, 2022, 12:22pm UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/9 "2022-10-22T12:22:47Z")

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**Platform, device version and operating system:**  
Samsung Z Fold 4, Android 12.0  
**Screenshot or image:**

 ![Screenshot_20221022_070552](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/c/bc8fa886f682447ac24d98043246be0d35396d72.jpeg)

**What you were expecting to happen, and what actually happened:**  
Can’t see mana storms. It’s cut off from my device. I am using Sunspear class and no troop has removed the storm. Pertains to Non Explore battles. Chat and settings are also inaccessible due to the aspect ratio but someone else has done a report already on that.

**How often does this happen? When did it begin happening?**  
6.5 worked fine on my device. I just noticed it now post 6.6.

**Steps to make it happen again**  
The way the game is designed it only lets me play it in landscape mode unfolded where ironically the storm is cut off. But if I could play it in portrait mode on my tablet-ish device then I bet the storm would show.  
When I use the device on the outer screen (folded) then the storm shows just fine.

 ![Screenshot_20221022_071701](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/1/01946d11afc52617db488709f4c84e0af339626c.jpeg)

Here’s a video of what happens when I try to work around it by starting in folded and then unfolding my phone.

[![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/1/a1b4bcd0ca9021449aeafdb68a16b13b2b529d8c.jpeg "Brokedate 6.6 part 1") ](https://www.youtube.com/watch?v=oIUQFbhpsJU)

[![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/0/50f572de5bc68a60af40c5b7f89c0b0ff04c0c6f.jpeg "Brokedate 6.6 part 2") ](https://www.youtube.com/watch?v=6hX81QMiMAk)

@Nimhain this may be related to the corrupt asset files. 🤷‍♂️

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<div class="post-metadata">

**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [October 22, 2022, 1:20pm UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/10 "2022-10-22T13:20:10Z")

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In explore I can see the mana storms. But can’t auto play since that option is cutoff.

 ![Screenshot_20221022_081801](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/d/cd56e83e22a2471b59bbb5c21e30c6dcf53e3da5.jpeg)

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**Author:** ![genkicoll](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/genkicoll/32/83410_2.png) [@genkicoll](https://community.gemsofwar.com/u/genkicoll)\
**Post date:** [October 22, 2022, 6:51am UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/11 "2022-10-22T06:51:10Z")

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**Platform, device version and operating system:**  
PC, v6.6, Win10

**Screenshot or image:**

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/1/21e51052c40e31192798ed44438790a0699b044d.jpeg)  
–look to the side of the mana orb for each top troop (left and right)

**What you were expecting to happen, and what actually happened:**  
When playing the game windowed, if you go into battle, the buttons for Chat (on the left) and Settings (on the right) are almost entirely cut off, and are absolutely unclickable.

Even making the window full-screen, then coming out of Windowed mode will not make the buttons fully-reappear (but at least they are _barely_ clickable).

**How often does this happen? When did it begin happening?**  
Every time I enter a battle in Windowed mode. These buttons were slightly cut off before, but since v6.6, they’re almost entirely cut off.

**Steps to make it happen again**  
Go into any battle in Windowed mode.

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**Author:** ![Cue1st](https://avatars.discourse-cdn.com/v4/letter/c/b5ac83/32.png) [@Cue1st](https://community.gemsofwar.com/u/Cue1st)\
**Post date:** [October 23, 2022, 7:00pm UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/12 "2022-10-23T19:00:59Z")

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I am having the same problem with my Ipad

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**Author:** ![JamesDurning](https://avatars.discourse-cdn.com/v4/letter/j/e8c25b/32.png) [@JamesDurning](https://community.gemsofwar.com/u/JamesDurning)\
**Post date:** [October 24, 2022, 1:57pm UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/13 "2022-10-24T13:57:35Z")

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At some resolutions you can see the edge of the left button just to the top left of your first troop. It’s very hard to click there. Hope they fix this soon.

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**Author:** ![Kalieri](https://avatars.discourse-cdn.com/v4/letter/k/6de8d8/32.png) [@Kalieri](https://community.gemsofwar.com/u/Kalieri)\
**Post date:** [October 24, 2022, 11:48pm UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/14 "2022-10-24T23:48:40Z")

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**Platform, device version and operating system:** iPad Pro 11 inch iOS 15.6.1

**Screenshot or image:**

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/d/6d63a1766738780bfaf5c242bdfc84762ead12ae.jpeg)

**What you were expecting to happen, and what actually happened:**  
_When fighting in a battle screen the buttons on the right and left of screen to access the chat menu or the option menu do not show_

**How often does this happen? When did it begin happening?**  
_I noticed it for the first time on Oct 24th when I was in a battle that couldn’t be won be either side, and I could not access the option button to retreat. Not sure if it has happened earlier than today. It appears to happen every time I enter the battle screen on my iPad, but not on my iPhone._

**Steps to make it happen again**  
_It happens in the battle screen, every time._

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**Author:** ![SilverStream](https://avatars.discourse-cdn.com/v4/letter/s/919ad9/32.png) [@SilverStream](https://community.gemsofwar.com/u/SilverStream)\
**Post date:** [October 25, 2022, 1:28am UTC](https://community.gemsofwar.com/t/hotfix-planned-explore-post-6-2-cannot-abandon-game-icon-missing/77463/15 "2022-10-25T01:28:47Z")

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@kafka nvm found the thread. What ever did happen to our autoplay?
