# \[Hotfix planned\] Event shops are blank and weekly Glory troop not offered

**URL:** <https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502>\
**Category:** Bug Reports\
**Created:** [October 24, 2022, 3:15am UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502 "2022-10-24T03:15:03Z")\
**Posts on this page:** 17\
**Page:** 3

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [October 24, 2022, 11:01am UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/41 "2022-10-24T11:01:14Z")

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Clearly not an issue everywhere.

 ![Screenshot_20221024_055830](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/5/85a44b5d5d7a18b2e5ef93514061563aa52193d1.jpeg)

So perhaps helpful to know which regions it is working on?

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**Author:** ![Zeelightful](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zeelightful/32/75898_2.png) [@Zeelightful](https://community.gemsofwar.com/u/Zeelightful)\
**Post date:** [October 24, 2022, 1:33pm UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/42 "2022-10-24T13:33:15Z")

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I have closed and reopen numerous times and the shop is still blank…I do not want to uninstall and reinstall.

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [October 24, 2022, 1:37pm UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/43 "2022-10-24T13:37:50Z")

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The issues are definitely server based. Just started working in the Midwest, USA.

 ![Screenshot_20221024_083458](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/b/6bbc9ec0b377628fdbf0a3e89f8563842598bf89.jpeg)  
 ![Screenshot_20221024_083442](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/0/803c26f4af3b4687c0d50f76646985b3e76a13d0.jpeg)

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**Author:** ![Arelana](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/arelana/32/16081_2.png) [@Arelana](https://community.gemsofwar.com/u/Arelana)\
**Post date:** [October 24, 2022, 1:47pm UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/44 "2022-10-24T13:47:04Z")

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Confirmed, mine shows now as well - and I didn’t need to restart. I collected a tribute and both shops are populated correctly.

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**Author:** ![beeflog](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/beeflog/32/61703_2.png) [@beeflog](https://community.gemsofwar.com/u/beeflog)\
**Post date:** [October 24, 2022, 2:24pm UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/45 "2022-10-24T14:24:14Z")

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worked for me just now on Steam in Mid-Atlantic US (was not working 2 hours ago on Android in same region)

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**Author:** ![Mailin](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mailin/32/90563_2.png) [@Mailin](https://community.gemsofwar.com/u/Mailin)\
**Post date:** [October 24, 2022, 2:58pm UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/46 "2022-10-24T14:58:24Z")

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Oh tysm Kafka and devs for the fast response to this issue. My apologies for being frustrated earlier, but i do love playing this game and with my guilld just that much. Ty ❤

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**Author:** ![Maisie](https://avatars.discourse-cdn.com/v4/letter/m/8edcca/32.png) [@Maisie](https://community.gemsofwar.com/u/Maisie)\
**Post date:** [October 24, 2022, 5:39pm UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/47 "2022-10-24T17:39:19Z")

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Working for me now too; no restart needed.

> [@Mailin](#):
>
> Oh tysm Kafka and devs for the fast response to this issue.

+1; and much appreciated that there was CX and dev support at weekly reset to jump on breaking issues quickly.

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**Author:** ![SilverStream](https://avatars.discourse-cdn.com/v4/letter/s/919ad9/32.png) [@SilverStream](https://community.gemsofwar.com/u/SilverStream)\
**Post date:** [October 25, 2022, 12:21am UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/48 "2022-10-25T00:21:25Z")

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Works here in north Tx

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**Author:** ![DoubleTexasT](https://avatars.discourse-cdn.com/v4/letter/d/cdc98d/32.png) [@DoubleTexasT](https://community.gemsofwar.com/u/DoubleTexasT)\
**Post date:** [October 24, 2022, 10:30am UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/49 "2022-10-24T10:30:06Z")

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**Platform, device version and operating system:**  
Steam/PC  
**Screenshot or image:**

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/5/758535436ef398a213d55fea405cca516b089ba2.jpeg)  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/9/d9a84b65735dfffb89e8ed3f44d10c3106cfce09.jpeg)

**What you were expecting to happen, and what actually happened:**  
Rewards Tab in the Shop is Missing, Unable to purchase new troop with glory. Rebooted game and still nothing, Downloaded new content from Steam Oct 21 2:29 AM PST

**How often does this happen? When did it begin happening?**  
1st Time  
**Steps to make it happen again**

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**Author:** ![Khan](https://avatars.discourse-cdn.com/v4/letter/k/3ab097/32.png) [@Khan](https://community.gemsofwar.com/u/Khan)\
**Post date:** [October 24, 2022, 11:39am UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/50 "2022-10-24T11:39:40Z")

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Same issue here on an android device. “Weekly Event” tab is missing and therefore unable to obtain the new troop as advertised upon login.

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**Author:** ![Cordelia1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cordelia1/32/63351_2.png) [@Cordelia1](https://community.gemsofwar.com/u/Cordelia1)\
**Post date:** [October 24, 2022, 11:49am UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/51 "2022-10-24T11:49:00Z")

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I have a blank screen in the World Event shop tab and cannot purchase any tiers. Several in my guild have the same problem

 ![new error](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/f/9fd13317dae52e25415550e8dae90af80837677b.jpeg)

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**Author:** ![Khan](https://avatars.discourse-cdn.com/v4/letter/k/3ab097/32.png) [@Khan](https://community.gemsofwar.com/u/Khan)\
**Post date:** [October 24, 2022, 1:07pm UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/52 "2022-10-24T13:07:28Z")

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Same here. Using an android device.

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**Author:** ![SilverStream](https://avatars.discourse-cdn.com/v4/letter/s/919ad9/32.png) [@SilverStream](https://community.gemsofwar.com/u/SilverStream)\
**Post date:** [October 25, 2022, 12:24am UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/53 "2022-10-25T00:24:46Z")

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@Kafka Might also want to merge this topic into the recent huge bug topic which you have created.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [October 25, 2022, 2:44am UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/54 "2022-10-25T02:44:27Z")

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Done, thanks I hadn’t seen this one yet

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**Author:** ![calypso\_li](https://avatars.discourse-cdn.com/v4/letter/c/ee7513/32.png) [@calypso\_li](https://community.gemsofwar.com/u/calypso_li)\
**Post date:** [October 25, 2022, 8:23am UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/55 "2022-10-25T08:23:54Z")

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**Platform, device version and operating system:**

iOS but have confirmed with guildmates it affects other platforms

**What you were expecting to happen, and what actually happened:**

I was expecting to be able to buy tiers but the shop is blank like the WE shop was yesterday.

**How often does this happen? When did it begin happening?**

Never before

**Steps to make it happen again**

I’ve force closed the app but the issue persists.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [October 26, 2022, 12:52am UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/56 "2022-10-26T00:52:51Z")

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I’ve just changed the title of this thread to make it hopefully easier for people to find.

This will be fixed in the hotfix we’re hoping to release in the next week.

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**Author:** ![Hardist](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hardist/32/71661_2.png) [@Hardist](https://community.gemsofwar.com/u/Hardist)\
**Post date:** [October 26, 2022, 1:42am UTC](https://community.gemsofwar.com/t/hotfix-planned-event-shops-are-blank-and-weekly-glory-troop-not-offered/77502/57 "2022-10-26T01:42:27Z")

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![20221026071247_1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/5/e52cf7dd1ef49a23375081b9939da32ee9d206ac.jpeg)  
У меня тоже не работает сейчас магазин в событии фракции.

Хотел пройти до последнего уровня (500). Но не могу купить попытки. В сдедующий раз придётся начинать всё с начала 😔

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