# Hero level bug?

**URL:** <https://community.gemsofwar.com/t/hero-level-bug/4508>\
**Category:** Support\
**Created:** [March 11, 2016, 8:21pm UTC](https://community.gemsofwar.com/t/hero-level-bug/4508 "2016-03-11T20:21:12Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Lupiae](https://avatars.discourse-cdn.com/v4/letter/l/3be4f8/32.png) [@Lupiae](https://community.gemsofwar.com/u/Lupiae)\
**Post date:** [March 11, 2016, 8:21pm UTC](https://community.gemsofwar.com/t/hero-level-bug/4508/1 "2016-03-11T20:21:12Z")

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When i open the game 1 hour later i find my level set to -1 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/d/dcbc3d889922f00202d416ffa52295d04080bd79.jpg)

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**Author:** ![killerman3333](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/killerman3333/32/4068_2.png) [@killerman3333](https://community.gemsofwar.com/u/killerman3333)\
**Post date:** [March 11, 2016, 8:26pm UTC](https://community.gemsofwar.com/t/hero-level-bug/4508/2 "2016-03-11T20:26:06Z")

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I have never hear someone going past level 1000 but you seem to have gotten so strong that you became a negative level and entered the dark side of the game.

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**Author:** ![Lupiae](https://avatars.discourse-cdn.com/v4/letter/l/3be4f8/32.png) [@Lupiae](https://community.gemsofwar.com/u/Lupiae)\
**Post date:** [March 11, 2016, 8:42pm UTC](https://community.gemsofwar.com/t/hero-level-bug/4508/3 "2016-03-11T20:42:25Z")

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My level was 302 😅

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [March 12, 2016, 6:32am UTC](https://community.gemsofwar.com/t/hero-level-bug/4508/4 "2016-03-12T06:32:53Z")

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Send a ticket to our support. This is a rare bug we have encountered before but is easy to fix on our end.

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**Author:** ![Lupiae](https://avatars.discourse-cdn.com/v4/letter/l/3be4f8/32.png) [@Lupiae](https://community.gemsofwar.com/u/Lupiae)\
**Post date:** [March 12, 2016, 9:25am UTC](https://community.gemsofwar.com/t/hero-level-bug/4508/5 "2016-03-12T09:25:13Z")

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I send a ticket one hour before open this Topic. waiting for answer