# Help please, ripped off by level 150 game reward bug! **URL:** \ **Category:** Support\ **Created:** [March 3, 2017, 12:47am UTC](https://community.gemsofwar.com/t/help-please-ripped-off-by-level-150-game-reward-bug/20757 "2017-03-03T00:47:51Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![TribalDragon](https://avatars.discourse-cdn.com/v4/letter/t/53a042/32.png) [@TribalDragon](https://community.gemsofwar.com/u/TribalDragon)\ **Post date:** [March 3, 2017, 12:47am UTC](https://community.gemsofwar.com/t/help-please-ripped-off-by-level-150-game-reward-bug/20757/1 "2017-03-03T00:47:51Z")
Just as the title says I lost a reward that should have been granted at level 150 and I’ve heard it’s happened to many other players. In short I played and hit level 150, my game froze and booted me out of the game. I sent a psn bug report but didn’t write down the error code. When I restarted I was level 150, there was a new task in its place and I received no gold. Can I have this looked into and get my gold please? I’ve paid money in the store of this game and this loss makes me want to quit, and certainly I won’t pay another cent until this issue is resolved. Any help/advice on how to resolve this is greatly appreciated. Thank you and sorry for ranting, it’s just I’m a new player and this is a huge loss for me. ---
**Author:** ![vidokas](https://avatars.discourse-cdn.com/v4/letter/v/e47774/32.png) [@vidokas](https://community.gemsofwar.com/u/vidokas)\ **Post date:** [March 3, 2017, 12:52am UTC](https://community.gemsofwar.com/t/help-please-ripped-off-by-level-150-game-reward-bug/20757/2 "2017-03-03T00:52:28Z")
write ticket to support. no one will help you here ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [March 3, 2017, 12:53am UTC](https://community.gemsofwar.com/t/help-please-ripped-off-by-level-150-game-reward-bug/20757/3 "2017-03-03T00:53:34Z")
You can report issues here: [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us) Console is also supported by 505Games, and you can submit a ticket to them here: [http://support.505games.com/support/tickets/new](http://support.505games.com/support/tickets/new) They should be able to fix you up. ---
**Author:** ![TribalDragon](https://avatars.discourse-cdn.com/v4/letter/t/53a042/32.png) [@TribalDragon](https://community.gemsofwar.com/u/TribalDragon)\ **Post date:** [March 3, 2017, 1:07am UTC](https://community.gemsofwar.com/t/help-please-ripped-off-by-level-150-game-reward-bug/20757/4 "2017-03-03T01:07:07Z")
Alright I did, thank you for the help.