# Help linking account **URL:** \ **Category:** Support\ **Created:** [May 2, 2018, 12:47pm UTC](https://community.gemsofwar.com/t/help-linking-account/38929 "2018-05-02T12:47:36Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Azure1222](https://avatars.discourse-cdn.com/v4/letter/a/97f17d/32.png) [@Azure1222](https://community.gemsofwar.com/u/Azure1222)\ **Post date:** [May 2, 2018, 12:47pm UTC](https://community.gemsofwar.com/t/help-linking-account/38929/1 "2018-05-02T12:47:36Z")
**What you were expecting to happen, and what actually happened?** I deleted my game because of the new patch and redownload it again, i also registered my account first before that, now i reinstall it and after entering password it says to choose one account which i have forgotten i had before which is only level 1 and my other is level 120. I cant seem to choose the level 120and the arrow is only on level 1account. I didnt press link account yet. **What are the steps to make it happen again?** **Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!** ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/a/2a645bb35af409247a1281de54b6a8131aa98e1d.jpg) ---
**Author:** ![Amadan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amadan/32/7653_2.png) [@Amadan](https://community.gemsofwar.com/u/Amadan)\ **Post date:** [May 2, 2018, 1:20pm UTC](https://community.gemsofwar.com/t/help-linking-account/38929/2 "2018-05-02T13:20:45Z")
That screen is saying that if you hit the Link button, then the level 1 account will be thrown away, and the level 111 “Azure” account will go on to your device. If that’s the one that you want, then you’re all good. ---
**Author:** ![fishinia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fishinia/32/33490_2.png) [@fishinia](https://community.gemsofwar.com/u/fishinia)\ **Post date:** [May 2, 2018, 1:22pm UTC](https://community.gemsofwar.com/t/help-linking-account/38929/3 "2018-05-02T13:22:10Z")
> [@3.4 Known Issues (PC/Mobile/Console)](https://community.gemsofwar.com/t/3-4-known-issues-pc-mobile-console/38732/105): > > The hero on the left will be the hero you are linking too 🙂 (the one on the right will be over written) Cyrup responded to a similar post yesterday ---
**Author:** ![Azure1222](https://avatars.discourse-cdn.com/v4/letter/a/97f17d/32.png) [@Azure1222](https://community.gemsofwar.com/u/Azure1222)\ **Post date:** [May 2, 2018, 1:34pm UTC](https://community.gemsofwar.com/t/help-linking-account/38929/4 "2018-05-02T13:34:24Z")
Ohh thanks i panicked lol ---
**Author:** ![Macklore](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@Macklore](https://community.gemsofwar.com/u/Macklore)\ **Post date:** [May 2, 2018, 5:07pm UTC](https://community.gemsofwar.com/t/help-linking-account/38929/5 "2018-05-02T17:07:38Z")
Please help I can’t remember my password. Is there anything else I can do to get my account back ---
**Author:** ![Amadan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amadan/32/7653_2.png) [@Amadan](https://community.gemsofwar.com/u/Amadan)\ **Post date:** [May 2, 2018, 5:13pm UTC](https://community.gemsofwar.com/t/help-linking-account/38929/6 "2018-05-02T17:13:17Z")
Contact support, or start a new thread of your own. ---
**Author:** ![Macklore](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@Macklore](https://community.gemsofwar.com/u/Macklore)\ **Post date:** [May 2, 2018, 5:14pm UTC](https://community.gemsofwar.com/t/help-linking-account/38929/7 "2018-05-02T17:14:56Z")
Sorry I don’t know how to do that. Any help is appreciated. ---
**Author:** ![Amadan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amadan/32/7653_2.png) [@Amadan](https://community.gemsofwar.com/u/Amadan)\ **Post date:** [May 2, 2018, 5:38pm UTC](https://community.gemsofwar.com/t/help-linking-account/38929/8 "2018-05-02T17:38:52Z")
There’s a “New Topic” button on the upper right of the forums. [Here’s the link for a new Support request](https://gemsofwar.zendesk.com/hc/en-us/requests/new).