# Help I can't login in my acount **URL:** \ **Category:** Support\ **Created:** [May 27, 2016, 2:46pm UTC](https://community.gemsofwar.com/t/help-i-cant-login-in-my-acount/7524 "2016-05-27T14:46:29Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![ASimpleDude](https://avatars.discourse-cdn.com/v4/letter/a/8dc957/32.png) [@ASimpleDude](https://community.gemsofwar.com/u/ASimpleDude)\ **Post date:** [May 27, 2016, 2:46pm UTC](https://community.gemsofwar.com/t/help-i-cant-login-in-my-acount/7524/1 "2016-05-27T14:46:29Z")
So I got an error message saying I needed to reinstall the game because some files were corrupt.I did that but now I can’t login to my acount.What really worries me is that I accidentally made an acount using the same name, does that mean my first acount was deleted??I was playing almost everyday for the last 4-5 months so I really want my acount not to be lost…not to mention that I only have intil sunday to earn enough glory to buy nine arcane lava traitstones… Anyway, I contacted support but I don’t know what else to do…any advise?? ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [May 27, 2016, 3:09pm UTC](https://community.gemsofwar.com/t/help-i-cant-login-in-my-acount/7524/2 "2016-05-27T15:09:16Z")
Support will be the best people to help you with that. @Nimhain might be able to do something? But I’m guessing it will mostly have to be done through support. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [May 27, 2016, 3:31pm UTC](https://community.gemsofwar.com/t/help-i-cant-login-in-my-acount/7524/3 "2016-05-27T15:31:13Z")
Support is best for this.