# Have you re-restarted the week just now? **URL:** \ **Category:** Support\ **Created:** [December 19, 2016, 8:12am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894 "2016-12-19T08:12:47Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![JasonAshcroft](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jasonashcroft/32/1974_2.png) [@JasonAshcroft](https://community.gemsofwar.com/u/JasonAshcroft)\ **Post date:** [December 19, 2016, 8:12am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/1 "2016-12-19T08:12:47Z")
Ahm?! All our guild tasks have been reset to 0 just now. My weekly 1 mio gold is gone, the roster is reset (with the 1 mio counting towards total contribution, weekly contribution is 0) - all tasks are reset. I dont complain about it, we can do every single task again, getting the better roi for the lower tasks (xp wise). Still… what?! EDIT: So the week was reset and then re-reset, all tasks finished in that time have been reset to 0, the rewards have been sent per mail, gold in unfinished tasks has been sent per mail aswell… xp for completed tasks has been obtained. It only messes up the roster for those who already paid their weekly share. ---
**Author:** ![collectorofgems](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/collectorofgems/32/38138_2.png) [@collectorofgems](https://community.gemsofwar.com/u/collectorofgems)\ **Post date:** [December 19, 2016, 8:15am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/2 "2016-12-19T08:15:38Z")
We had the same issue in our guild. It seems as though there was a double reset. All task donations reset to zero. ---
**Author:** ![JasonAshcroft](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jasonashcroft/32/1974_2.png) [@JasonAshcroft](https://community.gemsofwar.com/u/JasonAshcroft)\ **Post date:** [December 19, 2016, 8:16am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/3 "2016-12-19T08:16:47Z")
Ok thanks for the confirmation. Nothing is lost though, cause I remember getting a mail with money for unfinished tasks. ---
**Author:** ![HKdirewolf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hkdirewolf/32/21614_2.png) [@HKdirewolf](https://community.gemsofwar.com/u/HKdirewolf)\ **Post date:** [December 19, 2016, 8:24am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/4 "2016-12-19T08:24:03Z")
Yep same issue here in our guild. ---
**Author:** ![JasonAshcroft](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jasonashcroft/32/1974_2.png) [@JasonAshcroft](https://community.gemsofwar.com/u/JasonAshcroft)\ **Post date:** [December 19, 2016, 8:27am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/5 "2016-12-19T08:27:13Z")
Better roi on the lower tasks as you can finish them more than once… harder to get the stat bonus though. ---
**Author:** ![Mithran](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mithran/32/18064_2.png) [@Mithran](https://community.gemsofwar.com/u/Mithran)\ **Post date:** [December 19, 2016, 8:29am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/6 "2016-12-19T08:29:47Z")
I am seeing this issue on my main account, but not with the guild on my secondary account (possibly because I wasn’t playing and I’m not sure if anybody donated in the interim). We seem to be getting full rewards for completing the tasks a second time, just like having another refresh. All weekly contribution stats have also been reset. I also got mailed my “unclaimed seals” for the intervening period not once but twice (in addition to the normal guild task rollover gold mail from the “normal” reset), and seal stats also appear to have been completely reset. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [December 19, 2016, 8:35am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/7 "2016-12-19T08:35:48Z")
Hey guys, we’re looking into the guild resets at the moment. ---
**Author:** ![yonizaf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/yonizaf/32/1435_2.png) [@yonizaf](https://community.gemsofwar.com/u/yonizaf)\ **Post date:** [December 19, 2016, 9:05am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/8 "2016-12-19T09:05:22Z")
What should we do in the meantime? should we finish tasks, or wait? ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [December 19, 2016, 9:06am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/9 "2016-12-19T09:06:22Z")
I would wait in the meantime. Our tech lead is looking into it but I don’t have an ETA for a fix yet. ---
**Author:** ![ZooKeeper](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zookeeper/32/30875_2.png) [@ZooKeeper](https://community.gemsofwar.com/u/ZooKeeper)\ **Post date:** [December 19, 2016, 9:21am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/10 "2016-12-19T09:21:19Z")
Ours seems fine. Is it a good thing or bad thing? ---
**Author:** ![JasonAshcroft](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jasonashcroft/32/1974_2.png) [@JasonAshcroft](https://community.gemsofwar.com/u/JasonAshcroft)\ **Post date:** [December 19, 2016, 9:25am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/11 "2016-12-19T09:25:35Z")
> [@ZooKeeper](#): > > Ours seems fine. Is it a good thing or bad thing? A good thing… cause you could refinish lower tasks and get nice rewards for low investment. A bad thing… if your guild already contributed a lot of gold (some 2 mio + for me) cause it gets harder to obtain the stat bonus. I’d still wait for now, as @nimhain suggested. ---
**Author:** ![Richyread](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/richyread/32/31321_2.png) [@Richyread](https://community.gemsofwar.com/u/Richyread)\ **Post date:** [December 19, 2016, 1:03pm UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/12 "2016-12-19T13:03:53Z")
Pop Tigerclaw guild onto the list also - I deposited 350k first thing and now lunchtime it appears I am slacking back at zero 🤔 If it helps any I was actually logged in and playing as the reset ticked over this morning (7am GMT) on iOS. Will submit a support ticket separately. Richy. ---
**Author:** ![Ashasekayi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ashasekayi/32/61090_2.png) [@Ashasekayi](https://community.gemsofwar.com/u/Ashasekayi)\ **Post date:** [December 19, 2016, 3:43pm UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/13 "2016-12-19T15:43:45Z")
Put Black Dragon on the unlucky list as well. ---
**Author:** ![Synthellite](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/synthellite/32/514_2.png) [@Synthellite](https://community.gemsofwar.com/u/Synthellite)\ **Post date:** [December 19, 2016, 5:58pm UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/14 "2016-12-19T17:58:13Z")
It looks like there were at least three resets in a short period of time. We’ve gotten a total of 760 glory from tasks, which corresponds with L1,2 + L1,2 + L1,2,3 . ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [December 20, 2016, 12:01am UTC](https://community.gemsofwar.com/t/have-you-re-restarted-the-week-just-now/16894/15 "2016-12-20T00:01:26Z")
We believe we have fixed the guild resetting issue. You should be able to start donating to your guild again. Please let us know if you run into any issues.