# GW battle issue

**URL:** <https://community.gemsofwar.com/t/gw-battle-issue/25960>\
**Category:** Support\
**Created:** [June 20, 2017, 1:56pm UTC](https://community.gemsofwar.com/t/gw-battle-issue/25960 "2017-06-20T13:56:40Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![piko](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@piko](https://community.gemsofwar.com/u/piko)\
**Post date:** [June 20, 2017, 1:56pm UTC](https://community.gemsofwar.com/t/gw-battle-issue/25960/1 "2017-06-20T13:56:41Z")

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**What you were expecting to happen, and what actually happened?**  
i played 5 battles, won first 4 and lost last one.

-it was strange that i played against the same person in both 4th and 5th battle. After i lost the battle it registered that i lost both the 4th and 5th battle and my points dropped from 3.3k to 1.8k.  
-also on my guild war screen there are 3 green marks for battles won, no red marks for lost battles and number of battles left is 0

**What are the steps to make it happen again?**

**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/0/f0af9615611b5c2aec7970a9e63c7ba7a94215a6.jpg)

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**Author:** ![thebuck2613](https://avatars.discourse-cdn.com/v4/letter/t/edb3f5/32.png) [@thebuck2613](https://community.gemsofwar.com/u/thebuck2613)\
**Post date:** [June 21, 2017, 12:26am UTC](https://community.gemsofwar.com/t/gw-battle-issue/25960/2 "2017-06-21T00:26:00Z")

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hope they help you with that but just to clear things up you had 3.3k points and then after it bugged you had 1.8k?

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**Author:** ![Annaerith](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/annaerith/32/13840_2.png) [@Annaerith](https://community.gemsofwar.com/u/Annaerith)\
**Post date:** [June 21, 2017, 9:05am UTC](https://community.gemsofwar.com/t/gw-battle-issue/25960/3 "2017-06-21T09:05:42Z")

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maybe at least this time they could simply give you one or two gw energy back? @Saltypatra

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<div class="post-metadata">

**Author:** ![piko](https://avatars.discourse-cdn.com/v4/letter/p/71c47a/32.png) [@piko](https://community.gemsofwar.com/u/piko)\
**Post date:** [June 21, 2017, 2:46pm UTC](https://community.gemsofwar.com/t/gw-battle-issue/25960/4 "2017-06-21T14:46:13Z")

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yes, from 3.3k to 1.8k, nice amount of points as it was all blue team

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**Author:** ![killscreen](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/killscreen/32/24713_2.png) [@killscreen](https://community.gemsofwar.com/u/killscreen)\
**Post date:** [June 21, 2017, 8:23pm UTC](https://community.gemsofwar.com/t/gw-battle-issue/25960/5 "2017-06-21T20:23:37Z")

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Guild mate had the same issue today on PS4. Must be update related. I’m sure the devs response will be the same as a win being credited as a loss, unfortunately…“we are aware of the issue and are working tirelessly to resolve all issues related to the update.”