# Guild Wars victory counted as defeat after error (Fixed) **URL:** \ **Category:** Bug Reports\ **Created:** [March 13, 2019, 2:48am UTC](https://community.gemsofwar.com/t/guild-wars-victory-counted-as-defeat-after-error-fixed/52844 "2019-03-13T02:48:55Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Blanca](https://avatars.discourse-cdn.com/v4/letter/b/eb8c5e/32.png) [@Blanca](https://community.gemsofwar.com/u/Blanca)\ **Post date:** [March 13, 2019, 2:48am UTC](https://community.gemsofwar.com/t/guild-wars-victory-counted-as-defeat-after-error-fixed/52844/1 "2019-03-13T02:48:55Z")
**Pixel 2XL** **Screenshot or image:** ![Screenshot_20190312-193702](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/5/b5898155e1a6ae898636d42a4561768d7f7534c2.jpeg) **What you were expecting to happen, and what actually happened:** I won the Paragon battle, and expected it to count as a victory, but instead got an error message, and on forced restart the match counted as a defeat. I got a Google play accomplishment at the same moment for defeating the Paragon in a GW battle. **How often does this happen? When did it begin happening?** Just this once so far **Steps to make it happen again** Please don’t ---
**Author:** ![KYLENATOR001](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kylenator001/32/33983_2.png) [@KYLENATOR001](https://community.gemsofwar.com/u/KYLENATOR001)\ **Post date:** [March 13, 2019, 2:55am UTC](https://community.gemsofwar.com/t/guild-wars-victory-counted-as-defeat-after-error-fixed/52844/2 "2019-03-13T02:55:48Z")
Welcome to GOW. This has been an ancient problem with guild wars, but at least here on the forums we yell about common sense together. Hopefully it will be fixed in the 4.3 update though. ---
**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\ **Post date:** [March 13, 2019, 3:19am UTC](https://community.gemsofwar.com/t/guild-wars-victory-counted-as-defeat-after-error-fixed/52844/3 "2019-03-13T03:19:31Z")
> [@Blanca](#): > > **Steps to make it happen again** > Please don’t 😆 Apparently you’re not the only one, this week: > [@Guild wars getting kicked (Fixed)](https://community.gemsofwar.com/t/guild-wars-getting-kicked/52829): > > The last two guild wars I have got a error after winning the first match. It kicks me off and makes me rest the game . In result I loose the first round . ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [March 13, 2019, 7:09am UTC](https://community.gemsofwar.com/t/guild-wars-victory-counted-as-defeat-after-error-fixed/52844/4 "2019-03-13T07:09:37Z")
Hey Blanca, Thanks for reporting this. This issue is fixed now but unfortunately, I’m not able to fix Guild Wars results at all. This article explains why: > **[Reimbursement for Delve and Guild War Rewards](https://gemsofwar.zendesk.com/hc/en-us/articles/360000430695-Reimbursement-for-Delve-and-Guild-War-Rewards)** > > Unlike other game modes, the Gems of War support team can't compensate for Delves and Guild Wars. > Despite the issue, the Technical Support team can't change your score or award you the correct rewa... I’m very sorry about that as I know how important GW battles are. I’ve sent you a little compensation for the lost battle at least. ---
**Author:** ![UKresistance](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ukresistance/32/7558_2.png) [@UKresistance](https://community.gemsofwar.com/u/UKresistance)\ **Post date:** [March 13, 2019, 4:52pm UTC](https://community.gemsofwar.com/t/guild-wars-victory-counted-as-defeat-after-error-fixed/52844/5 "2019-03-13T16:52:01Z")
You are misusing the word can’t. The word won’t is what your looking for. Shan’t would work too. ---
**Author:** ![Fiara](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fiara/32/41273_2.png) [@Fiara](https://community.gemsofwar.com/u/Fiara)\ **Post date:** [March 13, 2019, 5:03pm UTC](https://community.gemsofwar.com/t/guild-wars-victory-counted-as-defeat-after-error-fixed/52844/6 "2019-03-13T17:03:08Z")
Well… the compensation really shows how important guild war battles are… 🤨 ![30](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/0/2008f01172a61fd95081ab08ca59e61cde8d3bd6.jpeg) ---
**Author:** ![anon80007423](https://avatars.discourse-cdn.com/v4/letter/a/6de8d8/32.png) [@anon80007423](https://community.gemsofwar.com/u/anon80007423)\ **Post date:** [March 13, 2019, 5:34pm UTC](https://community.gemsofwar.com/t/guild-wars-victory-counted-as-defeat-after-error-fixed/52844/7 "2019-03-13T17:34:29Z")
100k Gold wouldn’t bring the missing battle back too 😛 ---
**Author:** ![MatrimCauthon](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/matrimcauthon/32/12539_2.png) [@MatrimCauthon](https://community.gemsofwar.com/u/MatrimCauthon)\ **Post date:** [March 13, 2019, 10:37pm UTC](https://community.gemsofwar.com/t/guild-wars-victory-counted-as-defeat-after-error-fixed/52844/8 "2019-03-13T22:37:18Z")
Srsly?! I just… :thud: ded frum shok ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [March 14, 2019, 3:32am UTC](https://community.gemsofwar.com/t/guild-wars-victory-counted-as-defeat-after-error-fixed/52844/9 "2019-03-14T03:32:52Z")
Hey @Fiara I realise that is small compensation. IT’s not actually for the lost Guild War battle. The fact is, if I could compensate for a lost GW battle I would simply edit the results or reset the battle so you could actually play it. Unfortunately though, that’s not technically possible (linked article below to explain why). But what I could do is give you rewards for the lost battle, so that’s what that gold is. > **[Reimbursement for Delve and Guild War Rewards](https://gemsofwar.zendesk.com/hc/en-us/articles/360000430695-Reimbursement-for-Delve-and-Guild-War-Rewards)** > > Unlike other game modes, the Gems of War support team can't compensate for Delves and Guild Wars. > Despite the issue, the Technical Support team can't change your score or award you the correct rewa... I know that’s frustrating because it’s happened to me too and I wish I could do more but it’s just not technically possible ☹