# Guild War registered as loss

**URL:** <https://community.gemsofwar.com/t/guild-war-registered-as-loss/26496>\
**Category:** Support\
**Created:** [June 27, 2017, 4:39pm UTC](https://community.gemsofwar.com/t/guild-war-registered-as-loss/26496 "2017-06-27T16:39:47Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Frack](https://avatars.discourse-cdn.com/v4/letter/f/e5b9ba/32.png) [@Frack](https://community.gemsofwar.com/u/Frack)\
**Post date:** [June 27, 2017, 4:39pm UTC](https://community.gemsofwar.com/t/guild-war-registered-as-loss/26496/1 "2017-06-27T16:39:47Z")

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I did my first Guild War of the week, won , it registered a loss, and I received zero points. Can anybody help with this? Ideas?

Guild - The Freakshow

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**Author:** ![darkcomputerguru](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkcomputerguru/32/17133_2.png) [@darkcomputerguru](https://community.gemsofwar.com/u/darkcomputerguru)\
**Post date:** [June 28, 2017, 12:54am UTC](https://community.gemsofwar.com/t/guild-war-registered-as-loss/26496/2 "2017-06-28T00:54:53Z")

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My wife had the same issue.

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [June 28, 2017, 1:03am UTC](https://community.gemsofwar.com/t/guild-war-registered-as-loss/26496/3 "2017-06-28T01:03:34Z")

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There seems to be some issues with GW this week after the changeover mishap yesterday. Unfortunately the devs can’t change a loss to a win or award points, however it might be worth submitting a ticket who you won against, and what teams etc to hopefully help them track down these sorts of issues more quickly.

Console is supported by 505Games, and you can submit a ticket to them here: [http://support.505games.com/support/tickets/new](http://support.505games.com/support/tickets/new)

You can also report issues to the devs at InfinityPlus2 here: [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us) though they’re under a large amount of tickets at the moment, so 505 might be the better choice.

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**Author:** ![Santandrix](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/santandrix/32/68758_2.png) [@Santandrix](https://community.gemsofwar.com/u/Santandrix)\
**Post date:** [June 28, 2017, 1:12am UTC](https://community.gemsofwar.com/t/guild-war-registered-as-loss/26496/4 "2017-06-28T01:12:59Z")

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Is it safe to do mine now?I’ll wait if I have too.

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [June 28, 2017, 1:14am UTC](https://community.gemsofwar.com/t/guild-war-registered-as-loss/26496/5 "2017-06-28T01:14:31Z")

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I don’t know sorry. All I know is that I did my GW just now on PC(Unity) with no issues (other than 2 losses of my own making… not my best day for sure 😕 ) Unfortunately I don’t have a PS4 or Xbox so I can’t confirm/deny for those platforms.

That being said, I would assume it is? Since the OP was 9 hours ago, but again I don’t know for sure.