# “Guild Task - No Reward” **URL:** \ **Category:** Bug Reports\ **Created:** [December 5, 2017, 6:35am UTC](https://community.gemsofwar.com/t/guild-task-no-reward/33704 "2017-12-05T06:35:49Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [December 5, 2017, 6:35am UTC](https://community.gemsofwar.com/t/guild-task-no-reward/33704/1 "2017-12-05T06:35:49Z")
**What you were expecting to happen, and what actually happened?** A guildmate of mine completed a guild task. I expected to get the reward: blue, whatever comes before shards (so 50 gems, I think?). Instead, I got the following message. ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/7/c74a8e9c6f78d4dffbaf9ba298430078c88192dd.png) True to its word, I did not receive the reward. The issue is that I have been the Guild Leader of my Guild for almost two years, so I surely wasn’t in another guild at the start of this week to receive the task elsewhere. **What are the steps to make it happen again?** Lord, I hope it doesn’t happen again. Will be sure to update this thread if it does. ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [December 5, 2017, 6:38am UTC](https://community.gemsofwar.com/t/guild-task-no-reward/33704/2 "2017-12-05T06:38:52Z")
We had a bug that went out briefly and has since been fixed. Please submit a ticket to support to get the rewards sorted out. [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us) ---
**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\ **Post date:** [December 5, 2017, 6:40am UTC](https://community.gemsofwar.com/t/guild-task-no-reward/33704/3 "2017-12-05T06:40:26Z")
Happened to us in Intrim, too. ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/1/a16a4a8ebf17c019327f22673f3aa85658491bbf.jpeg)rp This should have been a completed legendary task, not a guild task, as they were already all completed. Plus, for the last hour, the mail icon has been blinking but it tells me I have no mail. ---
**Author:** ![madking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/madking/32/62439_2.png) [@madking](https://community.gemsofwar.com/u/madking)\ **Post date:** [December 5, 2017, 6:41am UTC](https://community.gemsofwar.com/t/guild-task-no-reward/33704/4 "2017-12-05T06:41:56Z")
Same here in Black Dragon ---
**Author:** ![Nosociallife](https://avatars.discourse-cdn.com/v4/letter/n/9de0a6/32.png) [@Nosociallife](https://community.gemsofwar.com/u/Nosociallife)\ **Post date:** [December 5, 2017, 6:45am UTC](https://community.gemsofwar.com/t/guild-task-no-reward/33704/5 "2017-12-05T06:45:38Z")
Happened to Solophopbia as well. I dropped the info from Ozball in to Guild chat so we can get it sorted out. ---
**Author:** ![mitamata](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mitamata/32/10313_2.png) [@mitamata](https://community.gemsofwar.com/u/mitamata)\ **Post date:** [December 5, 2017, 6:50am UTC](https://community.gemsofwar.com/t/guild-task-no-reward/33704/6 "2017-12-05T06:50:18Z")
Oh, I got the same thing in Celestial Peak! Not sure if my guild mates got it too. I sent in a support ticket. ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [December 5, 2017, 8:05am UTC](https://community.gemsofwar.com/t/guild-task-no-reward/33704/7 "2017-12-05T08:05:33Z")
Hey Guys, We’re revert the cause for this problem. So anyone who received a “Guild Task - No Reward” mail with “[GUILDTASK\_TYPE\_STATUE\_undefined]” in the body can safely ignore it, and the correct mail will arrive next time they check their inbox ---
**Author:** ![Leah03](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/leah03/32/47258_2.png) [@Leah03](https://community.gemsofwar.com/u/Leah03)\ **Post date:** [January 28, 2019, 5:32pm UTC](https://community.gemsofwar.com/t/guild-task-no-reward/33704/9 "2019-01-28T17:32:50Z")
I have got the same message today? Have i lost rewards, i haven’t left my guild ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [January 30, 2019, 3:28am UTC](https://community.gemsofwar.com/t/guild-task-no-reward/33704/10 "2019-01-30T03:28:29Z")
Hey sorry @Leah03 You haven’t lost your rewards. When 2 Guild members try to complet ethe same task at near the same time 2 messages go out: 1 has the correct rewards 1 has the error message So you still get your rewards as well. I’ve asked the team if we can reword the error message to make it less confusing.