# Guild Task bug - no reward in Mail

**URL:** <https://community.gemsofwar.com/t/guild-task-bug-no-reward-in-mail/13752>\
**Category:** Support\
**Created:** [October 13, 2016, 5:43pm UTC](https://community.gemsofwar.com/t/guild-task-bug-no-reward-in-mail/13752 "2016-10-13T17:43:43Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mariuskowals](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariuskowals/32/12263_2.png) [@mariuskowals](https://community.gemsofwar.com/u/mariuskowals)\
**Post date:** [October 13, 2016, 5:43pm UTC](https://community.gemsofwar.com/t/guild-task-bug-no-reward-in-mail/13752/1 "2016-10-13T17:43:43Z")

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**What you were expecting to happen, and what actually happened?**  
Recently I’ve made blue guild task for 20000 coins. When I opened mail it said, that I’ve already received it, and it didn’t give me the reward.

**What are the steps to make it happen again?**  
I’ve tried to make it again, but this time it went without problems and I’ve received the reward.

**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [October 13, 2016, 11:35pm UTC](https://community.gemsofwar.com/t/guild-task-bug-no-reward-in-mail/13752/2 "2016-10-13T23:35:09Z")

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Please contact our support team. They will be able to help you with this.

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**Author:** ![mariuskowals](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariuskowals/32/12263_2.png) [@mariuskowals](https://community.gemsofwar.com/u/mariuskowals)\
**Post date:** [October 15, 2016, 2:57pm UTC](https://community.gemsofwar.com/t/guild-task-bug-no-reward-in-mail/13752/3 "2016-10-15T14:57:14Z")

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Thank you, for your reply. Could you tell me please how can I contact them?

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**Author:** ![mariuskowals](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mariuskowals/32/12263_2.png) [@mariuskowals](https://community.gemsofwar.com/u/mariuskowals)\
**Post date:** [October 15, 2016, 3:09pm UTC](https://community.gemsofwar.com/t/guild-task-bug-no-reward-in-mail/13752/4 "2016-10-15T15:09:51Z")

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I’ve found it already and submitted. Thanks again.