# Guild says we have 28 members, but on physical roster count I only see 24 members? **URL:** \ **Category:** Support\ **Created:** [June 6, 2017, 7:58pm UTC](https://community.gemsofwar.com/t/guild-says-we-have-28-members-but-on-physical-roster-count-i-only-see-24-members/25207 "2017-06-06T19:58:42Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Elarcadia](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@Elarcadia](https://community.gemsofwar.com/u/Elarcadia)\ **Post date:** [June 6, 2017, 7:58pm UTC](https://community.gemsofwar.com/t/guild-says-we-have-28-members-but-on-physical-roster-count-i-only-see-24-members/25207/1 "2017-06-06T19:58:42Z")
We have been kicking inactive members, and adding new members to my guild the last few weeks. I thought we only had two spots available (soon to be 1), but after physically counting the roster I only counted 24 members. However, on our guild home page, it says we have “28/30” members. I had our guild leader count as well, and he also only counted 24/30. Has anyone noticed this before in their own guild? Is this a common issue? If so, is it something I have to e-mail support about to get fixed, or will it just let me add more members after we hit “30/30” (even though we wouldn’t technically be at 30/30, I know very confusing). ---
**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\ **Post date:** [June 6, 2017, 8:02pm UTC](https://community.gemsofwar.com/t/guild-says-we-have-28-members-but-on-physical-roster-count-i-only-see-24-members/25207/2 "2017-06-06T20:02:40Z")
It is a fairly common issue and you’ll need to file a ticket with support to get it fixed. ---
**Author:** ![Elarcadia](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@Elarcadia](https://community.gemsofwar.com/u/Elarcadia)\ **Post date:** [June 6, 2017, 8:04pm UTC](https://community.gemsofwar.com/t/guild-says-we-have-28-members-but-on-physical-roster-count-i-only-see-24-members/25207/3 "2017-06-06T20:04:51Z")
Okay, thanks!!