# Guild problems on Xbox One platform

**URL:** <https://community.gemsofwar.com/t/guild-problems-on-xbox-one-platform/18276>\
**Category:** Support\
**Created:** [January 13, 2017, 7:04pm UTC](https://community.gemsofwar.com/t/guild-problems-on-xbox-one-platform/18276 "2017-01-13T19:04:11Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![EnsignGarak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ensigngarak/32/17147_2.png) [@EnsignGarak](https://community.gemsofwar.com/u/EnsignGarak)\
**Post date:** [January 13, 2017, 7:04pm UTC](https://community.gemsofwar.com/t/guild-problems-on-xbox-one-platform/18276/1 "2017-01-13T19:04:11Z")

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I apologize if this is considered a known issue, but I have had tremendous problems on Xbox One today. First, the rewards for Tasks completed by my Guild were not being awarded. After about eight hours, I signed back in and received the dreaded “You are not in a Guild” message. Quit game and started up again, and it appears as those issues may have been rectified (received E-mail with Guild rewards, and was able to collect Tribute from map screen, which had also errored out for me previously).

Since I have never encountered any of these problems before, I am certainly hoping that these problems get straightened out before the full weekend hits.

Yes, I submitted a Support Ticket (and have also updated it several times).

Thank you. -EG