# Guild keys level showing wrong level (Fixed) **URL:** \ **Category:** Bug Reports\ **Created:** [April 3, 2019, 5:40am UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532 "2019-04-03T05:40:48Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![barberakb](https://avatars.discourse-cdn.com/v4/letter/b/ebca7d/32.png) [@barberakb](https://community.gemsofwar.com/u/barberakb)\ **Post date:** [April 3, 2019, 5:40am UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/1 "2019-04-03T05:40:48Z")
After the update on PS4 my guild keys showed level 6 so I spent some keys. Wasted them really because later I noticed on our guild area we were not at 40000 seals yet. So the level shown is not really where my guild is at. It then later went back to level 5. I logged off and back on to see if that fixed it but it shows level 6 again… thanks ---
**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\ **Post date:** [April 3, 2019, 6:39am UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/2 "2019-04-03T06:39:32Z")
If it’s still like that, see if you can get some pictures! 🙂 ---
**Author:** ![OMFGorgeous](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/omfgorgeous/32/50031_2.png) [@OMFGorgeous](https://community.gemsofwar.com/u/OMFGorgeous)\ **Post date:** [April 3, 2019, 3:37pm UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/3 "2019-04-03T15:37:39Z")
![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/e/ae24655a7b6605fa52018e1cc2cd1ae92d349bb5.jpeg) ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/5/b58a0f75c0d30d6c93413f9a1f145f7ad27d2172.jpeg) So, @barberakb went to spend his guild keys and the screen was displaying lvl 6. Yet the actual guild seals were only at lvl 5. He wasted keys as he thought guild chests were at 40k… Compensation for a glitch on your end? please & thank you @Kafka ---
**Author:** ![Slypenslyde](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/slypenslyde/32/30373_2.png) [@Slypenslyde](https://community.gemsofwar.com/u/Slypenslyde)\ **Post date:** [April 3, 2019, 3:39pm UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/4 "2019-04-03T15:39:00Z")
(Fixed in the 4.0 timeframe.) (Double fixed in 4.3.) What I mean is: what you expect is how it always behaved. Shortly after the UI update to the game that no one liked, the behavior you’re reporting happened. It was filed as a bug, confirmed, and fixed. Now it’s a bug again. (You replied while I was clarifying, sorry, I’m sour at a lot of things right now.) ---
**Author:** ![OMFGorgeous](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/omfgorgeous/32/50031_2.png) [@OMFGorgeous](https://community.gemsofwar.com/u/OMFGorgeous)\ **Post date:** [April 3, 2019, 3:39pm UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/5 "2019-04-03T15:39:47Z")
This was after 4.3. Ah, gotcha. So, still a bug. And @barberakb is out keys. Sounds like a normal day for GoW. ---
**Author:** ![barberakb](https://avatars.discourse-cdn.com/v4/letter/b/ebca7d/32.png) [@barberakb](https://community.gemsofwar.com/u/barberakb)\ **Post date:** [April 3, 2019, 3:49pm UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/6 "2019-04-03T15:49:03Z")
Thanks for adding the pics for me! ---
**Author:** ![barberakb](https://avatars.discourse-cdn.com/v4/letter/b/ebca7d/32.png) [@barberakb](https://community.gemsofwar.com/u/barberakb)\ **Post date:** [April 3, 2019, 5:21pm UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/7 "2019-04-03T17:21:43Z")
Still like that, friend added pics ---
**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\ **Post date:** [April 3, 2019, 10:25pm UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/8 "2019-04-03T22:25:32Z")
> [@OMFGorgeous](#): > > Compensation for a glitch on your end? please & thank you @Kafka @OMFGorgeous @barberakb Afaik, the best way to make sure a request for compensation gets looked at (and sooner rather than later) is to submit a request here: [https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013595](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013595) It should be noted that they’re still a bit swamped atm, iirc 😝. ---
**Author:** ![Starlite](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/starlite/32/43018_2.png) [@Starlite](https://community.gemsofwar.com/u/Starlite)\ **Post date:** [April 4, 2019, 4:27am UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/9 "2019-04-04T04:27:22Z")
My Guild Shield also gets temporarily changed by this bug, the Emblem reverting to beige. I’ve submitted a long list of issues through the help system, including comprehensive screenshots of this one. For the record, **I believe the bug is triggered when you collect Tribute. You can reset things to normal (correct) by opening the tabbed Guild screen.** ---
**Author:** ![dujas](https://avatars.discourse-cdn.com/v4/letter/d/3da27b/32.png) [@dujas](https://community.gemsofwar.com/u/dujas)\ **Post date:** [April 4, 2019, 6:37am UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/10 "2019-04-04T06:37:30Z")
I also have the issue with guild keys inappropriately showing as level 6. Apparently, they continue to show at level 6 until you go to the guild menu where you can see the proper number of guild seals. After that, guild chests showed the appropriate level 5. Until you log in again… ---
**Author:** ![barberakb](https://avatars.discourse-cdn.com/v4/letter/b/ebca7d/32.png) [@barberakb](https://community.gemsofwar.com/u/barberakb)\ **Post date:** [April 4, 2019, 7:17pm UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/11 "2019-04-04T19:17:52Z")
Yea, it must be adding a lvl to the actual lvl because now we have 40k seals mine shows lvl 7… ---
**Author:** ![Koromac](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koromac/32/59857_2.png) [@Koromac](https://community.gemsofwar.com/u/Koromac)\ **Post date:** [April 4, 2019, 9:27pm UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/12 "2019-04-04T21:27:11Z")
It’s still a bug. Mine is switching between 6 or 7 at times. Just play a battle or two, then visit the Chests and you’ll see. ---
**Author:** ![barberakb](https://avatars.discourse-cdn.com/v4/letter/b/ebca7d/32.png) [@barberakb](https://community.gemsofwar.com/u/barberakb)\ **Post date:** [April 8, 2019, 8:40pm UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/13 "2019-04-08T20:40:49Z")
No response, nothing??? ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [April 9, 2019, 12:43am UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/14 "2019-04-09T00:43:35Z")
This issue was resolved last week, for fast information on game problems please check out the help center [here](https://gemsofwar.zendesk.com/hc/en-us/articles/360000902096-Guild-Chest-level-is-wrong-and-reward-text-appears-in-brackets)! 🙂 ---
**Author:** ![barberakb](https://avatars.discourse-cdn.com/v4/letter/b/ebca7d/32.png) [@barberakb](https://community.gemsofwar.com/u/barberakb)\ **Post date:** [April 9, 2019, 5:35pm UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/15 "2019-04-09T17:35:48Z")
Well it wasn’t resolved for me. I wasted my guild keys thinking they were lvl 6. But great job!! ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [April 11, 2019, 1:11am UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/16 "2019-04-11T01:11:24Z")
Please [contact support here](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013595) so we can help you further. ---
**Author:** ![barberakb](https://avatars.discourse-cdn.com/v4/letter/b/ebca7d/32.png) [@barberakb](https://community.gemsofwar.com/u/barberakb)\ **Post date:** [April 11, 2019, 2:09am UTC](https://community.gemsofwar.com/t/guild-keys-level-showing-wrong-level-fixed/53532/17 "2019-04-11T02:09:55Z")
Thanks for resolving my issue