# Guild invitation glitch

**URL:** <https://community.gemsofwar.com/t/guild-invitation-glitch/18597>\
**Category:** Support\
**Created:** [January 20, 2017, 5:32am UTC](https://community.gemsofwar.com/t/guild-invitation-glitch/18597 "2017-01-20T05:32:44Z")\
**Posts on this page:** 1\
**Showing post:** 7

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**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\
**Post date:** [January 23, 2017, 1:09am UTC](https://community.gemsofwar.com/t/guild-invitation-glitch/18597/7 "2017-01-23T01:09:46Z")

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Worth remembering that support is a little backed up at the moment due to the server migration, so while the normal timeframe is 24-36 hours, it’s been a bit longer lately. And @Sirrian has mentioned that due to long hours put in by the support team they had to send them home for the weekend at least.

> [@What has happened to customer support?](http://community.gemsofwar.com/t/what-has-happened-to-customer-support/18713/7):
>
> Hey guys, We had over 200 requests backed up in support going into the weekend, due to the server migration last week Generally we can get back to people within 24-36 hours, but that’s obviously going to blow out over the weekends. The support guys worked some pretty long hours last week, and we actually had to give them the weekend off to recover. Everyone’s issues will be addressed, as always, but we’re just going to take a little longer to get there, sorry!

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_[View the full topic](https://community.gemsofwar.com/t/guild-invitation-glitch/18597)._
