# Guild full, member not in roster but in guild wars roster! **URL:** \ **Category:** Support\ **Created:** [May 29, 2017, 1:21pm UTC](https://community.gemsofwar.com/t/guild-full-member-not-in-roster-but-in-guild-wars-roster/24828 "2017-05-29T13:21:18Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [May 29, 2017, 1:21pm UTC](https://community.gemsofwar.com/t/guild-full-member-not-in-roster-but-in-guild-wars-roster/24828/1 "2017-05-29T13:21:19Z")
Hi guys. Sorry for the direct messages and starting a new topic but I’m desperate to get this sorted before tomorrow if possible as I already have a guy unavailable for a few days. So, one of my guildies is taking a break so we’re adding our new guy today before the start of guild wars. Unfortunately it’s saying we’re full. I invited him when it said 29/30 now he’s told me it’s put him in a random guild and now we’re full despite having 29. However the weird thing is that he’s actually in our guild wars roster but not our guild roster! I’m supposed to be chilling between night shifts and I’m stressing about guild wars! Arghhhhhhhhh!! Lol PS4, #11 guild, the guild is ‘quimby’. I’ll also send emails to support Regards Daniel (lvl 1080 guild leader Nephilim) ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [May 29, 2017, 1:22pm UTC](https://community.gemsofwar.com/t/guild-full-member-not-in-roster-but-in-guild-wars-roster/24828/2 "2017-05-29T13:22:25Z")
@Saltypatra @Sirrian @Alpheon Sorry for the hassle but thanks in advance. Daniel ---
**Author:** ![Casper1875](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/casper1875/32/21441_2.png) [@Casper1875](https://community.gemsofwar.com/u/Casper1875)\ **Post date:** [May 29, 2017, 6:00pm UTC](https://community.gemsofwar.com/t/guild-full-member-not-in-roster-but-in-guild-wars-roster/24828/3 "2017-05-29T18:00:43Z")
> [@Dan\_ozzzy189](#): > > I’m desperate to get this sorted before tomorrow if possible as I already have a guy unavailable for a few days Only 2 more sleeps mate 😁 Hope you get this sorted quickly though… ---
**Author:** ![Lila36](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lila36/32/24535_2.png) [@Lila36](https://community.gemsofwar.com/u/Lila36)\ **Post date:** [May 30, 2017, 1:59am UTC](https://community.gemsofwar.com/t/guild-full-member-not-in-roster-but-in-guild-wars-roster/24828/4 "2017-05-30T01:59:02Z")
Hi Dan\_ozzzy189, I’ve looked into this for you. This issue should now be fixed. ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [May 30, 2017, 6:16am UTC](https://community.gemsofwar.com/t/guild-full-member-not-in-roster-but-in-guild-wars-roster/24828/5 "2017-05-30T06:16:20Z")
Hi Thank you very much, I shall check it out when I get home. Will he be able to get the guild rewards at all please? ---
**Author:** ![Lila36](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lila36/32/24535_2.png) [@Lila36](https://community.gemsofwar.com/u/Lila36)\ **Post date:** [May 30, 2017, 6:21am UTC](https://community.gemsofwar.com/t/guild-full-member-not-in-roster-but-in-guild-wars-roster/24828/6 "2017-05-30T06:21:36Z")
Hi Dan\_ozzzy189, If they have submitted or submit a ticket to [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new) , we can look into it. ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [May 30, 2017, 6:29am UTC](https://community.gemsofwar.com/t/guild-full-member-not-in-roster-but-in-guild-wars-roster/24828/7 "2017-05-30T06:29:34Z")
Hi again Lila Yes we both did. Thanks again. Daniel ---
**Author:** ![Lila36](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lila36/32/24535_2.png) [@Lila36](https://community.gemsofwar.com/u/Lila36)\ **Post date:** [May 30, 2017, 7:13am UTC](https://community.gemsofwar.com/t/guild-full-member-not-in-roster-but-in-guild-wars-roster/24828/8 "2017-05-30T07:13:17Z")
Hi Dan\_ozzzy189, Glad to hear that it’s all worked out! 🙂 ---
**Author:** ![Nephilim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nephilim/32/29092_2.png) [@Nephilim](https://community.gemsofwar.com/u/Nephilim)\ **Post date:** [May 30, 2017, 7:36am UTC](https://community.gemsofwar.com/t/guild-full-member-not-in-roster-but-in-guild-wars-roster/24828/9 "2017-05-30T07:36:37Z")
The problem is that he’s not in the guild before guild wars started so I suppose I have to re invite? I wasn’t sure if you’d managed to place him in? Anyway, when he wakes up he should be able to join. Regards Daniel