# Guild chests bugged? We hit 20k seals but still getting whites

**URL:** <https://community.gemsofwar.com/t/guild-chests-bugged-we-hit-20k-seals-but-still-getting-whites/24693>\
**Category:** Support\
**Created:** [May 25, 2017, 9:27pm UTC](https://community.gemsofwar.com/t/guild-chests-bugged-we-hit-20k-seals-but-still-getting-whites/24693 "2017-05-25T21:27:34Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![titanicsink](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/titanicsink/32/25289_2.png) [@titanicsink](https://community.gemsofwar.com/u/titanicsink)\
**Post date:** [May 25, 2017, 9:27pm UTC](https://community.gemsofwar.com/t/guild-chests-bugged-we-hit-20k-seals-but-still-getting-whites/24693/1 "2017-05-25T21:27:34Z")

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The guild has 20k seals. I redeemed 4 chests and ended up with two whites.  
Whats going on with it?  
We’re supposed to be getting at minimum rares.

Does anyone know why this is broken?

Thanks

To clarify, I received a white Justice, and something else i can’t remember

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**Author:** ![Shiratori](https://avatars.discourse-cdn.com/v4/letter/s/f04885/32.png) [@Shiratori](https://community.gemsofwar.com/u/Shiratori)\
**Post date:** [May 25, 2017, 9:30pm UTC](https://community.gemsofwar.com/t/guild-chests-bugged-we-hit-20k-seals-but-still-getting-whites/24693/2 "2017-05-25T21:30:24Z")

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It’s not broken. You can always get guardian troops from those chests regardless of the level and those are common.

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**Author:** ![madking](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/madking/32/62439_2.png) [@madking](https://community.gemsofwar.com/u/madking)\
**Post date:** [May 25, 2017, 9:39pm UTC](https://community.gemsofwar.com/t/guild-chests-bugged-we-hit-20k-seals-but-still-getting-whites/24693/3 "2017-05-25T21:39:58Z")

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Until you have 4 mythic copies of each guardian. Then they go

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**Author:** ![Strat](https://avatars.discourse-cdn.com/v4/letter/s/2bfe46/32.png) [@Strat](https://community.gemsofwar.com/u/Strat)\
**Post date:** [May 25, 2017, 9:43pm UTC](https://community.gemsofwar.com/t/guild-chests-bugged-we-hit-20k-seals-but-still-getting-whites/24693/4 "2017-05-25T21:43:08Z")

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Guild Guardians

> **[Chests, Keys and Chest rarity](https://gemsofwar.zendesk.com/hc/en-us/articles/115000303046-What-are-all-the-different-Chests-)**
>
> Open Chests to unlock Troops and other Rewards. There are 6 types of Chests in Gems of War
> Chests are the primary source of Troops or cards in Gems of War. Each Chest listed in this article is of a...

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**Author:** ![Stan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stan/32/29888_2.png) [@Stan](https://community.gemsofwar.com/u/Stan)\
**Post date:** [May 25, 2017, 9:43pm UTC](https://community.gemsofwar.com/t/guild-chests-bugged-we-hit-20k-seals-but-still-getting-whites/24693/5 "2017-05-25T21:43:20Z")

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Each chest has a two-step process:

1. You get a 50% chance at a Guild Guardian card, if you get one, the choice between the 6 is random;
2. If you don’t get a Guardian, then you get a drop according to the rarity levels determined by how many seals your guild has earned.

If you have ascended all of the guardians to mythic and have 4 copies of each, then each chest skips straight to #2.

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [May 26, 2017, 12:10am UTC](https://community.gemsofwar.com/t/guild-chests-bugged-we-hit-20k-seals-but-still-getting-whites/24693/6 "2017-05-26T00:10:24Z")

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Everyone beat me! Yes this is true. Until you get all the guardians to mythic and then have four copies of each, you will still receive them in your guild chests regardless of their level.