# Guild Chest Bug

**URL:** <https://community.gemsofwar.com/t/guild-chest-bug/13713>\
**Category:** Gameplay Chat (PC/Mobile)\
**Created:** [October 12, 2016, 7:29pm UTC](https://community.gemsofwar.com/t/guild-chest-bug/13713 "2016-10-12T19:29:13Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Epohlast](https://avatars.discourse-cdn.com/v4/letter/e/7cd45c/32.png) [@Epohlast](https://community.gemsofwar.com/u/Epohlast)\
**Post date:** [October 12, 2016, 7:29pm UTC](https://community.gemsofwar.com/t/guild-chest-bug/13713/1 "2016-10-12T19:29:13Z")

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So, I just went to the guild chest and did the “Open 50 Chests” option for 1,000 seals. I got a “this service is not available” message, then it kicked me out to the map. I lost 1,000 seals and didn’t get any rewards. Has anyone else noticed this?

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [October 12, 2016, 7:32pm UTC](https://community.gemsofwar.com/t/guild-chest-bug/13713/2 "2016-10-12T19:32:02Z")

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I have had this happen in the past, but the contents of the chests were in my inventory after further inspection. Have you looked in your troops list to see if you have more Guardians than before?

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**Author:** ![Epohlast](https://avatars.discourse-cdn.com/v4/letter/e/7cd45c/32.png) [@Epohlast](https://community.gemsofwar.com/u/Epohlast)\
**Post date:** [October 12, 2016, 7:35pm UTC](https://community.gemsofwar.com/t/guild-chest-bug/13713/3 "2016-10-12T19:35:55Z")

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I did actually. I had just sorted my troops by Upgradable and spent some time going troop by troop and noticed that I need 1 or 2 guardians to upgrade to Rare - you’d think that in 50 chests that the odds are with me. It’s not a HUGE deal, it’s only 1k seals but it’s annoying af and wanted to let the community be aware if it happens to them.

\*edit: Rare not Epic.

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [October 12, 2016, 7:39pm UTC](https://community.gemsofwar.com/t/guild-chest-bug/13713/4 "2016-10-12T19:39:51Z")

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Sorry to hear this 😞 Are you going to submit a ticket to support ?

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**Author:** ![Epohlast](https://avatars.discourse-cdn.com/v4/letter/e/7cd45c/32.png) [@Epohlast](https://community.gemsofwar.com/u/Epohlast)\
**Post date:** [October 12, 2016, 7:45pm UTC](https://community.gemsofwar.com/t/guild-chest-bug/13713/5 "2016-10-12T19:45:17Z")

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Thanks. Submitting a ticket was action item #2, but I wanted to see if anyone else had experienced it and what happened before opening a ticket.