# Guild chat broken, cant see messages from guildmates

**URL:** <https://community.gemsofwar.com/t/guild-chat-broken-cant-see-messages-from-guildmates/54608>\
**Category:** Support\
**Created:** [April 29, 2019, 2:38pm UTC](https://community.gemsofwar.com/t/guild-chat-broken-cant-see-messages-from-guildmates/54608 "2019-04-29T14:38:02Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![BIurrryface](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/biurrryface/32/53497_2.png) [@BIurrryface](https://community.gemsofwar.com/u/BIurrryface)\
**Post date:** [April 29, 2019, 2:38pm UTC](https://community.gemsofwar.com/t/guild-chat-broken-cant-see-messages-from-guildmates/54608/1 "2019-04-29T14:38:02Z")

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Its been few days since i dont receive messages from my guildmates. In the guild chat i can only see my messages. I tried reinstalling the game it didnt help too. Somebody help 😭

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [May 14, 2019, 6:21am UTC](https://community.gemsofwar.com/t/guild-chat-broken-cant-see-messages-from-guildmates/54608/2 "2019-05-14T06:21:49Z")

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Hi there! I am sorry if you are having any issues still, to contact the official support you can reach us [here](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356)

However, this sounds like the problem could be quickly resolved if you’re on Xbox in the Settings

> **[Xbox connection issues in Guild and Global Chat](https://gemsofwar.zendesk.com/hc/en-us/articles/360000339935-Xbox-connection-issues-in-Guild-and-Global-Chat-)**
>
> Try this workaround to help resolve any issues sending messages in Guild or Global Chat on Xbox One.
> 
> Close Gems of War. Next, from the home screen on Xbox:
> 
> Select your Xbox Live icon/profile
> Sett...

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**Author:** ![Thevc](https://avatars.discourse-cdn.com/v4/letter/t/a8b319/32.png) [@Thevc](https://community.gemsofwar.com/u/Thevc)\
**Post date:** [May 15, 2019, 9:24pm UTC](https://community.gemsofwar.com/t/guild-chat-broken-cant-see-messages-from-guildmates/54608/3 "2019-05-15T21:24:35Z")

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Cache size for guild chat needs to be bigger. Doom mapping info is gone by the time weekend players participate. You want us to chat but inhibit us when we do.
