# Growth pack purchase console question

**URL:** <https://community.gemsofwar.com/t/growth-pack-purchase-console-question/72019>\
**Category:** Uncategorized\
**Created:** [October 2, 2021, 5:35pm UTC](https://community.gemsofwar.com/t/growth-pack-purchase-console-question/72019 "2021-10-02T17:35:00Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![OminousGMan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ominousgman/32/70503_2.png) [@OminousGMan](https://community.gemsofwar.com/u/OminousGMan)\
**Post date:** [October 8, 2021, 2:24am UTC](https://community.gemsofwar.com/t/growth-pack-purchase-console-question/72019/5 "2021-10-08T02:24:19Z")

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Hey @foxdvd

Our Support Team has received your ticket and will respond to you today 🙂 . Just letting know the usual response time between 3 to 5 business days.

I defiantly understand the concern but are Support Team don’t lock accounts when a refund has been requested.

OminousGMan - Support Human 🕵️‍♂️

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