# Graphics issues with 1.0.7 and beyond

**URL:** <https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178>\
**Category:** Support\
**Created:** [November 4, 2015, 5:55am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178 "2015-11-04T05:55:54Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![choke](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/choke/32/4412_2.png) [@choke](https://community.gemsofwar.com/u/choke)\
**Post date:** [November 4, 2015, 5:55am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/1 "2015-11-04T05:55:54Z")

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Since the last update my game had looked really crappy. See screenshots attached. Using a Samsung galaxy s6. Not sure what else to say, happens every time I run the game. No impact on game play, just looks really bad.

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/1X/0bb7276380350873c2ee5dd36fab20047b120929.png)

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/1X/831ea3549a2687ef33d48efe418e50666f85c26f.png)

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/1X/50e0c241f5af582eb68a65ac124d9e3ffbbe7ce3.png)

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/1X/092260f6ff87d0c01587ea82b2f759c9e67f1027.png)

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**Author:** ![Jainus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jainus/32/34949_2.png) [@Jainus](https://community.gemsofwar.com/u/Jainus)\
**Post date:** [November 4, 2015, 8:24am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/2 "2015-11-04T08:24:29Z")

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You’ve raised a ticket?

Not seeing this but occasionally seeing blank cards where artwork doesn’t load…

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**Author:** ![Full](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/full/32/469_2.png) [@Full](https://community.gemsofwar.com/u/Full)\
**Post date:** [November 4, 2015, 11:25pm UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/3 "2015-11-04T23:25:03Z")

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Hi @choke,

We are aware of this issue and are working on trying to fix this.  
It seems to be an issue with only 2 devices one the S6 and one other device.

We will keep on looking into this and when we figure this issue out we will inform everyone.

Thanks,  
Gems Of War Support Team

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**Author:** ![IVIMarkIVI](https://avatars.discourse-cdn.com/v4/letter/i/bbe5ce/32.png) [@IVIMarkIVI](https://community.gemsofwar.com/u/IVIMarkIVI)\
**Post date:** [November 5, 2015, 4:12am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/4 "2015-11-05T04:12:49Z")

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The joys on trying to make a game/application work on every device and all screen sizes.

How much total work is actual game development vs. UI/device compatibility/cross platform issues?

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**Author:** ![joffrey\_growl](https://avatars.discourse-cdn.com/v4/letter/j/a87d85/32.png) [@joffrey\_growl](https://community.gemsofwar.com/u/joffrey_growl)\
**Post date:** [March 22, 2016, 4:21pm UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/5 "2016-03-22T16:21:28Z")

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I have this issue too!!! My device is a Huawei Nexus 6p. Please fix this, because I really like the game.

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**Author:** ![roydriessens](https://avatars.discourse-cdn.com/v4/letter/r/df705f/32.png) [@roydriessens](https://community.gemsofwar.com/u/roydriessens)\
**Post date:** [March 26, 2016, 7:04pm UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/6 "2016-03-26T19:04:38Z")

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same issues on Note 4 and Galaxy S7

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**Author:** ![HoboMD](https://avatars.discourse-cdn.com/v4/letter/h/3d9bf3/32.png) [@HoboMD](https://community.gemsofwar.com/u/HoboMD)\
**Post date:** [March 28, 2016, 1:57am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/7 "2016-03-28T01:57:13Z")

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Same issue on nexus 5x.

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**Author:** ![Mufasha](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mufasha/32/1327_2.png) [@Mufasha](https://community.gemsofwar.com/u/Mufasha)\
**Post date:** [March 28, 2016, 2:03am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/8 "2016-03-28T02:03:54Z")

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Updated thread title to reflect the necro’ed nature of your recent posts as well as throw in a toy story reference. In the future it would be best to create a new support ticket and thread with more relevant information. I was more floored that you were running 1.0.7 when I saw this post and then less floored when I saw the ‘4 months later’.

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**Author:** ![Azbra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/azbra/32/23589_2.png) [@Azbra](https://community.gemsofwar.com/u/Azbra)\
**Post date:** [April 13, 2016, 3:36pm UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/9 "2016-04-13T15:36:18Z")

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I come from a Nexus 5 and upgraded today to a Galaxy S7 edge and same issue. Is that a problem with the screen size?

Any progress on this issue?

Thanks!

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**Author:** ![jutl](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jutl](https://community.gemsofwar.com/u/jutl)\
**Post date:** [April 17, 2016, 5:34pm UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/10 "2016-04-17T17:34:09Z")

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I’ve been waiting for this issue to be resolved before starting playing, but with no word of what is going on it’s hard to keep up any enthusiasm. Here is some info on where I’ve encountered the problem:

UK Galaxy S6 - corrupted  
UK Galaxy Tab S2 (715) - corrupted  
UK Galaxy S7 - corrupted  
UK Galaxy Tab 3 8" 16GB - not corrupted  
UK Motorola G3 16GB - not corrupted  
UK Nexus 9 16GB - not corrupted

The first three there, all with corrupted graphics, all also have Mali GPUs, but the Nexus 5x, which others have reported also being a problem, does not, so who knows? These devices have varying screen sizes, so it’s not easily attributable to that. Please let us know what the progress is with this. I’m assuming you still intend to fix this, or you’d have pulled the ability to install on affected devices from the Play Store. Thanks!

edit to add: I wonder if it’s an underlying Unity bug? Some similar issues in their tracker:

[http://unity3d.com/search?refinement=issues&gq=corrupt%20android](http://unity3d.com/search?refinement=issues&gq=corrupt%20android)

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**Author:** ![dhjl](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dhjl/32/3981_2.png) [@dhjl](https://community.gemsofwar.com/u/dhjl)\
**Post date:** [April 17, 2016, 6:08pm UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/11 "2016-04-17T18:08:17Z")

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> [@jutl](#):
>
> Please let us know what the progress is with this. I’m assuming you still intend to fix this

> [@1.0.9 - Known Issues](https://community.gemsofwar.com/t/1-0-9-known-issues/4372/171):
>
> We’re aware of this issue. Unfortunately a fix for this is out of our hands, as it is a known bug in Adobe AIR (which we use for development) and are waiting for them to fix it.

> [@Color glitch everywhere](https://community.gemsofwar.com/t/color-glitch-everywhere/4795/3):
>
> This happens on certain Android devices. We do want to fix this, but this is a known issue with Adobe AIR, which we use for development. We (and many other developers) have been on their case to fix this for quite some time now. They say they are looking into it, so hopefully there will be a fix for it in one of our next updates.

Post can’t be empty

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**Author:** ![Jainus](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jainus/32/34949_2.png) [@Jainus](https://community.gemsofwar.com/u/Jainus)\
**Post date:** [April 17, 2016, 7:45pm UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/12 "2016-04-17T19:45:16Z")

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Hey @dhjl you were one of the earliest regulars and still haven’t picked a title…?

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**Author:** ![jutl](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jutl](https://community.gemsofwar.com/u/jutl)\
**Post date:** [May 18, 2016, 12:09pm UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/13 "2016-05-18T12:09:22Z")

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For users with Adobe accounts who are affected by this bug, you can vote to have it addressed here:

[https://bugbase.adobe.com/index.cfm?event=bug&id=3961778](https://bugbase.adobe.com/index.cfm?event=bug&id=3961778)

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**Author:** ![Azbra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/azbra/32/23589_2.png) [@Azbra](https://community.gemsofwar.com/u/Azbra)\
**Post date:** [May 27, 2016, 4:37am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/14 "2016-05-27T04:37:05Z")

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I can state that this issue is now closed for me with 2.0! Thanks!

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**Author:** ![STC\_Oxygen](https://avatars.discourse-cdn.com/v4/letter/s/3da27b/32.png) [@STC\_Oxygen](https://community.gemsofwar.com/u/STC_Oxygen)\
**Post date:** [July 20, 2016, 3:53am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/15 "2016-07-20T03:53:53Z")

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I still have the problem here.  
Xiaomi Redmi Note 3

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**Author:** ![Andrew](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/andrew/32/11684_2.png) [@Andrew](https://community.gemsofwar.com/u/Andrew)\
**Post date:** [July 20, 2016, 6:53am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/16 "2016-07-20T06:53:23Z")

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> [@STC\_Oxygen](#):
>
> Xiaomi Redmi Note 3

Thanks for letting us know. We are aware of this and would appreciate anyone to post which devices it’s suffering on.

The fix for this is out of our hands (Adobe AIR problem) but it would be good to collect as much information about this so we can pass it on to their team.

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**Author:** ![Tompej](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tompej/32/7771_2.png) [@Tompej](https://community.gemsofwar.com/u/Tompej)\
**Post date:** [July 20, 2016, 10:56am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/17 "2016-07-20T10:56:13Z")

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Totally same problem on my LG G4 mobile phone.

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**Author:** ![Jeff](https://avatars.discourse-cdn.com/v4/letter/j/e19b73/32.png) [@Jeff](https://community.gemsofwar.com/u/Jeff)\
**Post date:** [July 21, 2016, 9:25pm UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/18 "2016-07-21T21:25:55Z")

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Same with a Nexus 5x

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**Author:** ![killerman3333](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/killerman3333/32/4068_2.png) [@killerman3333](https://community.gemsofwar.com/u/killerman3333)\
**Post date:** [July 22, 2016, 11:43am UTC](https://community.gemsofwar.com/t/graphics-issues-with-1-0-7-and-beyond/1178/19 "2016-07-22T11:43:57Z")

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I want those graphics.
