# Graphical bug; Game is unplayable

**URL:** <https://community.gemsofwar.com/t/graphical-bug-game-is-unplayable/25909>\
**Category:** Support\
**Created:** [June 20, 2017, 4:44am UTC](https://community.gemsofwar.com/t/graphical-bug-game-is-unplayable/25909 "2017-06-20T04:44:01Z")\
**Posts on this page:** 7\
**Page:** 1

<div class="post-metadata">

**Author:** ![HeimdallUlf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/heimdallulf/32/94_2.png) [@HeimdallUlf](https://community.gemsofwar.com/u/HeimdallUlf)\
**Post date:** [June 20, 2017, 4:44am UTC](https://community.gemsofwar.com/t/graphical-bug-game-is-unplayable/25909/1 "2017-06-20T04:44:01Z")

</div>

When starting the game from steam, the screen flashes some different full-screen colors, with a couple of split second flashes of the new loading screen, then the screen with Tesla, then just a solid color. The mouse cursor still works, and it will change when it will hover over something (although I can’t see it). Sound still plays.

All other games work fine; using latest drivers (nvidia 382.53) and same issue if I use an older driver; GTX 1070; Windows 10 64bit. I’ve verified files in steam a few times now, no change. Let me know if you need any other information.

Example of the screen flashes while loading the game:  
[![Imgur](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/3/331daf981c8443fe2b076e84bb9f250a8144d3b5.gif "imgur.com") ](https://imgur.com/jmo89Yi)

And once it loads up:  
[![Imgur](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/a/2a586f9fa5fecabb02045d0b2f76535ae5d8a6e6.gif "imgur.com") ](https://imgur.com/S2rhRff)  
(resolution/quality reduced for posting here, but you get the idea)

---

<div class="post-metadata">

**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [June 20, 2017, 4:44am UTC](https://community.gemsofwar.com/t/graphical-bug-game-is-unplayable/25909/2 "2017-06-20T04:44:58Z")

</div>

[Hmmmmm better contact support.](https://gemsofwar.zendesk.com/hc/en-us)

---

<div class="post-metadata">

**Author:** ![HeimdallUlf](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/heimdallulf/32/94_2.png) [@HeimdallUlf](https://community.gemsofwar.com/u/HeimdallUlf)\
**Post date:** [June 20, 2017, 4:46am UTC](https://community.gemsofwar.com/t/graphical-bug-game-is-unplayable/25909/3 "2017-06-20T04:46:59Z")

</div>

Ah, thanks!

---

<div class="post-metadata">

**Author:** ![Lashandra](https://avatars.discourse-cdn.com/v4/letter/l/a9adbd/32.png) [@Lashandra](https://community.gemsofwar.com/u/Lashandra)\
**Post date:** [November 1, 2017, 11:08pm UTC](https://community.gemsofwar.com/t/graphical-bug-game-is-unplayable/25909/4 "2017-11-01T23:08:02Z")

</div>

Hello,

I have the same problem. Could you tell me how to solve it?  
Or do I really have to contact the support?

---

<div class="post-metadata">

**Author:** ![KrudlerTheHorse](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/krudlerthehorse/32/9505_2.png) [@KrudlerTheHorse](https://community.gemsofwar.com/u/KrudlerTheHorse)\
**Post date:** [November 1, 2017, 11:53pm UTC](https://community.gemsofwar.com/t/graphical-bug-game-is-unplayable/25909/5 "2017-11-01T23:53:01Z")

</div>

There was a new Steam Beta released today. Could this be a new BPM bug or a Steam Overlay bug? Maybe turn of the Steam Overlay? I was getting a lot of random problems with games that previously worked fine and turning it off fixed most.

---

<div class="post-metadata">

**Author:** ![Lashandra](https://avatars.discourse-cdn.com/v4/letter/l/a9adbd/32.png) [@Lashandra](https://community.gemsofwar.com/u/Lashandra)\
**Post date:** [November 3, 2017, 6:37am UTC](https://community.gemsofwar.com/t/graphical-bug-game-is-unplayable/25909/6 "2017-11-03T06:37:28Z")

</div>

Hello again…I just had to activate the energy-saving mode and that solved it all…I read about it on another problem and just tried it out :D. But thanks for the reply 🙂

---

<div class="post-metadata">

**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [November 3, 2017, 6:51am UTC](https://community.gemsofwar.com/t/graphical-bug-game-is-unplayable/25909/7 "2017-11-03T06:51:06Z")

</div>

Glad to hear it @Lashandra!
