# Got Guild Wars reward twice in mail - OK to keep playing today? **URL:** \ **Category:** Support\ **Created:** [June 19, 2017, 7:13am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826 "2017-06-19T07:13:45Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![GemsOfWar](https://avatars.discourse-cdn.com/v4/letter/g/2acd7d/32.png) [@GemsOfWar](https://community.gemsofwar.com/u/GemsOfWar)\ **Post date:** [June 19, 2017, 7:13am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/1 "2017-06-19T07:13:45Z")
So I appear to have received the GW rewards email twice (and have collected them both) @Saltypatra @Sirrian Am I all good to keep playing today, or should I wait for possible rollback? ---
**Author:** ![RiverSong](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/riversong/32/2089_2.png) [@RiverSong](https://community.gemsofwar.com/u/RiverSong)\ **Post date:** [June 19, 2017, 7:16am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/2 "2017-06-19T07:16:22Z")
Same here, and I see quite a few people ascending their Troglodytes to Mythic. Is this something that’s in need of a rollback or is it okay to proceed? ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [June 19, 2017, 7:21am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/3 "2017-06-19T07:21:36Z")
I’ve got three sets of mail (unopened so far) in my inbox. Triple troglodytes is cool, but unlikely intended. ---
**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Post date:** [June 19, 2017, 7:22am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/4 "2017-06-19T07:22:41Z")
We haven’t gotten the email for the Sunday WINS. seems something is buggy ---
**Author:** ![Mithran](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mithran/32/18064_2.png) [@Mithran](https://community.gemsofwar.com/u/Mithran)\ **Post date:** [June 19, 2017, 7:25am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/5 "2017-06-19T07:25:24Z")
I got three sets. This may be related to being in PvP at the time of the daily reset. I was in idle in PvP matchmaking screen during the roll over and kicked out with the standard message indicating that this week’s PvP is completed and the new one would start shortly. I _immediately_ clicked back into PvP and got the message a second time. Only _then_ did my daily login activate, and I went and fished out Artema before checking mail, where I had three sets of guild rewards waiting. Only claimed one of them, though. Being in PvP at the time of reset seems to be a common thread in a _lot_ of these glitches and may be worth investigating. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [June 19, 2017, 7:26am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/6 "2017-06-19T07:26:07Z")
I don’t recall having touched the PVP menu since well before the reset, so it’s not (only) that. ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [June 19, 2017, 7:39am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/7 "2017-06-19T07:39:30Z")
I haven’t been active, only logged in half an hour after reset, still got the reward mail twice. ---
**Author:** ![Darkness](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkness/32/2712_2.png) [@Darkness](https://community.gemsofwar.com/u/Darkness)\ **Post date:** [June 19, 2017, 7:58am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/8 "2017-06-19T07:58:14Z")
I got the guild wars rewards twice as well… ---
**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\ **Post date:** [June 19, 2017, 8:02am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/9 "2017-06-19T08:02:14Z")
I also got it twice, 200 extra gems and 24 GW troops extra. I wonder if Bracket 1 winners got it twice too, thats 3000 gems… 😕 ---
**Author:** ![DonBoba](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/donboba/32/25457_2.png) [@DonBoba](https://community.gemsofwar.com/u/DonBoba)\ **Post date:** [June 19, 2017, 8:02am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/10 "2017-06-19T08:02:55Z")
Got it twice do, claimed only 1 mail, waiting for further instructions. ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [June 19, 2017, 9:01am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/11 "2017-06-19T09:01:05Z")
Just checked, and I am down to a single GW rewards mail, as expected. Does this mean I can play this evening without worrying about a server-wide rollback, @Saltypatra? ---
**Author:** ![Mad\_Butch](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mad_butch/32/22903_2.png) [@Mad\_Butch](https://community.gemsofwar.com/u/Mad_Butch)\ **Post date:** [June 19, 2017, 10:46am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/12 "2017-06-19T10:46:40Z")
It’s best if you all forward the extra mails to me, so that I can make sure they get handled correctly… ---
**Author:** ![Namour](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/namour/32/2957_2.png) [@Namour](https://community.gemsofwar.com/u/Namour)\ **Post date:** [June 19, 2017, 10:20pm UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/13 "2017-06-19T22:20:48Z")
Any dev response on this? ---
**Author:** ![GemsOfWar](https://avatars.discourse-cdn.com/v4/letter/g/2acd7d/32.png) [@GemsOfWar](https://community.gemsofwar.com/u/GemsOfWar)\ **Post date:** [June 19, 2017, 11:27pm UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/14 "2017-06-19T23:27:38Z")
I just moved on with my day and kept playing, guild contributions, buying new troops and opening chests to get the new troops - happy to return extra items provided in error. All good, but would be a bit unhappy with a rollback now more than 12 hours later (in the context of no guidance or guidelines provided in what to do in these types of situations) ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [June 20, 2017, 6:19am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/15 "2017-06-20T06:19:07Z")
@Saltypatra I got my reward twice as well and I accidentally claimed it when I was claiming all my legendary tasks. Will it automatically be removed or do I need to send in a ticket? ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [June 20, 2017, 6:28am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/16 "2017-06-20T06:28:57Z")
It should be fine. We have removed unopened duplicate mail, but if you’ve already claimed it don’t worry. ---
**Author:** ![mraider94](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mraider94/32/21939_2.png) [@mraider94](https://community.gemsofwar.com/u/mraider94)\ **Post date:** [June 20, 2017, 7:13am UTC](https://community.gemsofwar.com/t/got-guild-wars-reward-twice-in-mail-ok-to-keep-playing-today/25826/17 "2017-06-20T07:13:13Z")
So i can keep my 32 trogs on top of my other 16?