# Google Play Store Refund

**URL:** <https://community.gemsofwar.com/t/google-play-store-refund/77971>\
**Category:** Community Guides\
**Created:** [November 30, 2022, 3:03am UTC](https://community.gemsofwar.com/t/google-play-store-refund/77971 "2022-11-30T03:03:49Z")\
**Posts on this page:** 1\
**Showing post:** 5

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**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\
**Post date:** [November 30, 2022, 7:55am UTC](https://community.gemsofwar.com/t/google-play-store-refund/77971/5 "2022-11-30T07:55:13Z")

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Hello!

We are able to send through any items if there is an issue with a purchase and fix the issue causing the purchase issue. In the instance of the current Campaign Weapon, it is currently in your account data and once the fix is released it will appear asap!

From there, if we are unable to get the item to you and you are after a refund, these are handled by the platform directly.  
The screenshot above is one part of Google Play’s refund options, for complete information on [Google Play Refund](https://bit.ly/3AV9dls) policy and the links for the other platforms are here;

Apple Support: [Contact - Official Apple Support](https://www.apple.com/support/itunes/contact/)  
Google Play Support: [Google Play Help](https://support.google.com/googleplay/)  
Steam Support for a refund here: [https://help.steampowered.com/](https://help.steampowered.com/)  
PlayStation Support: [https://support.us.playstation.com/](https://support.us.playstation.com/)  
Xbox Support: [https://support.xbox.com/](https://support.xbox.com/)  
Nintendo Switch Support: [http://support.nintendo.com/](http://support.nintendo.com/)

**Update to this, the fix has just gone live**

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_[View the full topic](https://community.gemsofwar.com/t/google-play-store-refund/77971)._